501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange
Effective communication and interpersonal interaction between individuals is important in all situations in society, such as in health and social care settings such as hospitals, nurseries and care homes. Both theories of communication can be taken across into health and social care settings to help communication and interpersonal interaction between health and social care professionals and service users be as effective and as possible. The first theory I will be talking about is the communication cycle which i discussed in P2. The communication cycle is a type of code that requires you figuring out what the other person is trying to say and what their behaviour means. This theory would allow service users and health care professionals to communicate more easily and effectively.
The Family Center Care (FCC) is an advance to the planning, delivery and evaluation of health care that is founded in the similarities of partnerships among health care providers, patients, and families. The FCC enables health care practitioners the importance of creating relationships with family members of the patients whether the patient are little children or adults. They recognize that social, emotional and developmental support systems are important aspects to look for in health care. The Family Center Care promotes better outcomes of patient care because families are there to restore self-esteem and control them in a well manner. It leads to better outcomes and it creates better patient and family satisfaction.
This paper will review the application of these techniques and the impact techniques may have on a health care organization. Effective Techniques for Sharing Information One of the most effective techniques for sharing pertinent information and knowledge is the organizational structure. A formal structure is essential to permit groups within the organization to communicate knowledge with other staff members and other operations of the organization. The separation of my organization into a functional structure has had excellent rewards such as, effective use of knowledge between departments, and the delegation of projects by the proficiency and education of each department. Each group of the structure shares knowledge and works together with other departments and has the analytical skills to solve any issue that may arise.
The purposes of electronic medical records are for assisting professionals in the healthcare to store and share patient information across disciplines as well as across facilities. Electronic Medical Records are used by “professionals including different levels of providers because they can be assessed from different locations simultaneously, diagnostic images can be viewed from various locations allowing for continuous of care use electronic Medical Records in the health care systems. Electronically stored client records provide quick access to clinical data for a large number of clients and it has prompts to ensure that key information is noted as well as reminders of when labs and vaccines are needed.” (Hebda & Czar, 2013, p. 28). Electronic Medical Records “enable nurses in their varying roles across the continuum of care to create a single narrative for each patient, tracking progress from admission through discharge and within ongoing care in the ambulatory environment.” (Deese & Stein, 2004, p.337) Deese, D., & Stein, M.
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which
This is because the service users need to be able to communicate well with the carers. Interpersonal communication skills are oral, written and nonverbal methods. However interpersonal communication is usually face-to-face communication which could involve different numbers of participants which could even be in a small space like a consulting room where the service users and family members may have to go to discuss issues with staff in the residential and nursing
Unit 1: Effective Communication In this assignment I will be explaining the different contexts of communication, the different types of interpersonal interactions and why effective communication is so important. I will also be linking it to health and social care settings. Communication is ‘the sharing of information between individuals.’ Communication is very important as it can help you understand what another person is trying to say. By communicating it means that a person can express their own needs, feelings and concerns through either speech or for a person with a hearing or visual impairment they would communicate either through sign language or using visual aids. Active listening is a technique often used in counselling sessions,
4223-002 Introduction to communication in health, social care or children’s and young people’s settings. Understand why communication is important in the work setting. 1.1 There are many different reasons why people communicate in the work place, for example to pass on information. Passing on up to date information about a patient is essential for good quality care. If a patient arrived who had different food requirements such as a different textured diet or religious/ cultural beliefs this type of information would need to be passed on.