Also planning the day and having a routine which best fits around each individual ensuring that their best interests and personal choices come first. Other ways are - It also our duty of care to promote independence, and ensure that all individuals are aware of what their rights are. We should be aware of how to recognize signs of abuse, neglect or unacceptable behaviour and to follow policies and procedures if this happens All individuals should be treated fairly and without prejudice Informing management if there is anything that is stopping us from carrying out our job safely Complying with health and safety regulations Ensuring residents know about the complaints procedure and to report a complaint | 1.2 Explain how duty of care contributes to the safeguarding or protectionof individuals | We are responsible in keeping individuals safe from harm, whether it is illness, abuse or harm and injury. We can do this by involving families and other health care professionals in their care plan, getting ideas on ways best to support their family. Following a code of practice and
1.1 Identify the different reasons people communicate People communicate for different reasons, to show their feelings, to build relationships, to express needs and emotions, pain, opinions alsocould be for reassurance. The communication could be formal, or informal. It is important within a care environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
Humans naturally form social groups and identities. These groups may have common conscious or unconscious values or morals. With this individuals are exposed and may become vulnerable to influencing factors encouraging them to conform or adopt the group values and beliefs. In the helping profession, in order for the counsellor to support the client effectively the counsellor must show and feel acceptance regardless of the issue; even if it contradicts or disagrees with their morals and values. On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client.
All communications are confidential and on a “need to know” basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client and so all staff are aware of the up to date needs of the client. Different ways to communicate in a health and social care setting are during a handover and an up to date accurate communication book. 2. Explain how communication affects relationships in the work setting Communication in the workplace is an important part of my role.
Communication between colleagues is essential, so that it ensures a continuity of care for the patient and all staff are aware of the current needs for the patient. 1.2 Effective communication is important as it ensures that all the information is clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made and ensuring appropriate care service delivery. It is important to work as a team with your colleagues so that you all work to achieve the same outcomes and targets. During my shift I would by communicating with others with handovers to other colleagues, electronically via PDAs or the terrafix system and over telephones.
It is their duty to familiarise themselves with the policy statement and general health and safety procedures and ensure they keep themselves and others around them safe. My role is Manager for a Day Service for people with a learning disability. All staff and volunteers are required to have up-to-date DBS checks, the dates are monitored timely and people are reminded and assisted to update their DBS checks. Safeguarding training is also mandatory. Dependent upon role, staff are required to attend additional training such as first aid, food hygiene and personal
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. Explain how effective communication affects all aspects of the learners work.
Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. Communication is vital to make a persons quality of life better 1.2: Effective communication is the foundation if everything you do in your work and affects every aspect of your work and who you work with, The resident is the most important but liaison with the family and friends is crucial for personal information including colleagues. Communication is different depending on the person and the reason : ie a GP for medical reasons, a funeral director for there last wishes, a social worker to determine there needs. It is a two way process and the type of communication will vary depending on who you are communicating with and their age. The communication can be either verbal or non verbal.
General Duties As required maintain accurate, legible, record and submit them on a regular basis to the manager. Participate in i-care’s Electronic Call Monitoring system as appropriate. Maintain confidentiality at all times. Advise Service Users of the complaints procedures (where appropriate) Participate in all training courses, including NVQ2 in Health and Social Care. Comply with legal requirements (Domiciliary Care Agency (Wales) Regulations 2004) and National Minimum Standards; Health and Safety at Work Act, etc) Participate in meeting as appropriate and attend regular supervision sessions.