Or even by body language / sign language. Communications can be used to bring out changes in attitudes, motivate people and to create and maintain relationships. Communication is vital for providing and seeking information, and it is also crucial for developing positive relationships with people. Communication is important to understand and be understood 1.2 Explain how affective communication affects all aspects of own work Effective communication is important as it ensures that information is clear, accurate, non-judgemental and informative. This helps to reduce the possibility of mistakes being made.
Counselling/ counselling ideas may help to cope with the challenges of ‘change’ ‘The more I am willing to be myself in all this complexity of life […] the more I am willing to understand and accept the realities in myself and in the other person […]” Rogers (1961). In order to tackle changes in a client’s life, it is important for the counsellor themselves to be self-aware and have an understanding of others’ values, beliefs and attitudes although they may conflict with their own. The counsellor is there to help the client adapt to these changes, helping clients to push out old information and take in new- this however is also an aspect of change which the counsellor has to help the client pursue whilst keeping ethical and professional boundaries. Changes are accompanied by strong emotions, both negative and positive and counselling is able to support the transition from one state to another. When looking at coping with change it is not possible to ignore some of the events which change our development, life events which cause significant change are called transitions (Jeffery, J in Aldridge, S & Rigby, S 2004).
• The feedback from others has development own knowledge, skills and understanding, feedback can be positive and negative but all feedback points to new to the ways and areas of improvement. Negative feedback must not be rejected but must be taken into account and be turned into something positive, but sometimes may undermine some confidence. The feedback from others points out best ways of doing things, what should not be done and get some pointers of approaching a problem from different angle. 3. know how a personal development plan can contribute to own learning and development 3.1 define the term personal development plan A personal development plan are goals that an individual makes to achieves in doing something specific. The personal development plan includes goals, awareness of strengths and weakness.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
This phase is complex and needs a mix of actions and tactics. The combination of these styles provides the necessary guidance for employees to adapt to the new system and gain more confidence along the way. For this phase, the style emphasis is on people. “Persuasion becomes crucial. Persuasion calls for an ability to listen well enough to know what matters to people.” (Reardon, K.K.
Answer Reflective practice is important as it enables you to achieve a better understanding of yourself, your skills, competencies, knowledge and professional practice. Identifying what you have learnt requires you to think about your experiences, and consider the outcomes, in order to evaluate the experience, and identify your thoughts, feelings and understanding of the relevant issues. 3. How reflective practice contributes to improving the quality of service provision. Answer Reflective practice is important for everyone.
We need to keep an open mind and understand where the other person is coming from. As a team, we need to learn how to reach a common ground and compromise in order for the task to be successful. Also need use the assertive style of communication to enhance the teamwork. Slide 9 Feedback Identify the situation first. Some might need immediate feedback, such as correcting an action or giving direction Feedback can be provided to acknowledge task completion.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
In my opinion, touch is important but should be used wisely. As mentioned before, depending on the social status of the sender and receiver, maintain space and proximity will help or deter an individual. Lastly, paralanguage is essential in how an individual decodes a message. The inflection and tone of the voice should complement the conversation and
1.2 Whilst communication is about exchanging information, effective communication builds trust and respect and requires the skills to understand emotional needs, it improves work relations, improves teamwork, decision making, caring and problem solving. It also enables negative or difficult messages to be conveyed without causing