Colleen Columbo Case Study

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“Coleen Colombo and Colleagues Resist Mortgage Fraud” Diana Coonce Week 3- Case Study #1 In 2003, Coleen Colombo joined the Concorde branch of BNC in California. The office was small and surrounded by two other businesses; a Mercedes-Benz dealership and a Kmart. BNC was one business in a regional group that funded $1.2 billion in loans each month. Coleen knew and did her job very well and it showed when she received “exceed expectations” (Hellriegel & Slocum) marks during her performance review. Coleen and five other female employees filed a wrongful termination and sexual harassment lawsuit against BNC when the work environment turned hostile in 2005. According to the lawsuit Coleen was starting to question loans a certain male wholesaler was submitting to her. Upon Coleen evaluating the loan information, she noticed some of the numbers (salaries and value of homes) did not look right. When Coleen mentioned this to the male wholesaler, he in turn told her not to worry about and then began to bribe Coleen so that she would let the loans be accepted. Sylvia Vega Smith, a mother of four children, worked as a wholesaler for BNC and was making commission money hand over fist; $16,000 per month. Sylvia states that some of the underwriters demanded that they receive brides to make the wholesalers loans go through. The bribes ranged from $1,000 to $2,500 for the first ten loans to the next twenty. When Sylvia’s underwriter wanted a bribe, or spinoff, from Sylvia she refused. Upon refusing her files stated missing and the $16,000 commission she was making began to drop, her boss told her if she was not going to fall in line then he “was going to make an example of her to the others” (Hellriegel & Slocum) According to the lawsuit, Coleen e-mailed the Regional Vice President of Operations to tell them that the male wholesaler had tried to bribe

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