Unit 61 1 Understand specific communication needs and factors affecting them 1.1 Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.
When you need to reflect on yourself, you need to put your thoughts into words. It also forces you to make your thoughts clear so that they can be conveyed by language. Self Reflection helps us to gain an understanding of who we are as individuals first, beyond who we are as leaders. Because, to be truly effective at leading others, we need to be effective at ‘leading’ ourselves and if we are unable to really know ourselves, we are only being deluded into thinking that we can lead ourselves. Self-reflection allows us to recognize our core values, not just by naming what we value, but why those things are most important to us.
You simply need to know what is important to people when communicating. Be able to reduce barriers to communication. 1. Identify barriers to communication.
Therefore if/when their behaviour/reactions change or differ from the norm you will be able to notice straight away and explore what or whether there is a problem that needs addressing. Aiv: Explain why it is important to find out about an individual’s: A: Communication and language needs: It is important to remember that not everybody communicates in the same way and also you need to make sure you are able to communicate effectively with the individual’s you support in the best way for them. First you must recognise that each individual is unique; therefore there will be differences and influencing factors in the way each person communicates. Influencing factors that may affect the way an individual communicates are: Cultural differences Acknowledging and responding to the cultural aspects of an individual’s identity and care needs are likely to enhance communication. By finding out about a person’s cultural background will give you an insight as to the best way to communicate with them.
In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with Mrs A will be different from the way you communicate with Mrs B. Similarly each of them will communicate with you in different ways. You need to know what is important for each of them including very basic things such as what they want to be called.
-To express their needs, socialize, express feelings, ask questions, give opinions. Aiv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. -To make sure they understood what we are saying to them. -Understanding their reactions let us provide a better care and attend to their needs and wishes. Av Explain why it is important to find out about an individual’s: a) communication and language - Some people might not be able to communicate verbally and others may not speak the same language, so it is important to undestand how to communicate with people so they can be understood and express their needs.
Gaining reassurance and acknowledgement is another form of communication it is always admirable to gain and give compliments. When one is acknowledged for the work that they have done it will impact into the work that is being done. Other reasons why people communicate are to discuss a situation, make a point or outline a concern and develop learning. 1.2 Explain how effective communication affects all aspects of own work Effective communication is a two way process. The person communicating has to make sure they are giving the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.
3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s reactions when communicating with them as it helps Give a better understanding of what they are trying to express in the situation, their reaction May show positive or negative reactions to what is being said or done that helps gauge their Needs and whether any changes are needed 1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to find out an individual’s communication and language needs, wishes and Preferences to understand their needs, wishes and preferences correctly so as not to cause Them any distress or frustration and to understand the way that is best for them to communicate. What could work well with one person may not work well with another person and no one should feel excluded because their needs are
You should know the person’s name already and you should ask the person what they would like you to call them. You will be able to consider the individual’s reaction while you are doing this and see how they respond to your question. This will start to give you an idea of how you will need to communicate. It is absolutely essential that you find the best way to communicate so that you can understand the wishes and preferences of the individual as well as identifying if there is a problem which could be something minor like wanting a different pair of shoes to something more serious like a safeguarding concern. By using good communication skills, you can support the individual to make choices about how you provide their care and support every time you work with them.
A good leader must possess a combination of many varying qualities. But foremost, one must have the desire and initiative to want to make changes and to make things happen, it is necessary to be able to accurately assess a given situation and have the foresight of what could or should be done. The ability to communicate this vision is vital. In order to be most effective, one needs to be credible and knowledgeable, with a strong belief in one’s own ideas and self, while at the same time, listening to others input and taking their ideas into consideration. Perseverance and adaptability are imperative traits to have and necessary to overcome obstacles that are inevitable.