Use of slang terms is not a wise idea, as what is acceptable in generation / culture could be offensive to the next.. We must make sure we are saying exactly what we mean to and clearly enough that so that others are going to hear exactly what the manager / supervisor is trying to say. According to Dr. William F. Kumuyi, some signs of a bad listener are interruptions, inpatients, in attention, bias, and shutting down during communications (Kumuyi, 2008). These examples of being a bad listening skills help keep show the manager / supervisor attuned to how exactly they might be listening or appear to the employee as listening. One can not go through life thinking that it is ok to interrupt or be impatient, for this will tend to make others think you are not listening at all. Communication is a highly important tool in the workforce.
2 Be able to support individuals to maintain personal hygiene Describe how to maintain dignity of an individual when supporting intimate personal hygiene When supporting an individual with intimate personal hygiene it is important to explain to the individual what is going to happen and ensuring that they understand what is going to happen and that they are comfortable with what is going to happen. Take care to ensure that you have everything you both need for the task to hand to save interruptions causing distress. Lastly shut the door and curtains to ensure total privacy ensure the areas that are not being washed are covered to save embarrassment. Listen to the individual throughout ensuring that they are OK and making sure they don't feel uncomfortable. Identify risks to own health in supporting individuals with personal hygiene routines When supporting others with personal hygiene it is important to wear personal protective
With watching the video, Alan was dreading the “employee’s evaluation from the very beginning, this was something he did not like doing. The case with Gretchen, he seemed to me to be in the attack mode. He was prejudging her as to why she was not turning the work out faster. As our text explains, “When we prejudge others’ communication, we sacrifice learning information and new perspectives that might enlarge our thinking (Van Styke, 1999). I believe Alan thought she was probably just being slack, in reality Gretchen was taking her time and getting the jobs done with high standards.
It will more than likely take his subordinates and co-workers even longer to trust that he has changed and that he will adhere to his new found values and attitudes. He needs to work on being more considerate. When he sends out emails that berates his subordinates he is disregarding his employee’s feelings. The emails he sends out are harsh and accusatory, such as asking “Why aren’t you as committed to this project as I am?” (Daft, 2011, p.129) This tone is offensive and does not work towards a solution to the issue. Along the same lines, he needs to be more respectful.
Boundary violations are always unethical and are likely to be illegal” (Ofer Zur, 2011). Unfortunately “problems with setting and maintaining boundaries are common issues dealt with in counseling” (LaCombe, 2007). As a professional Tom should have been conscience of the choices that he was making and the lines that he was crossing. If there was a personal attraction to the client Tom was obligated to notify a supervisor and have him removed from the
If you don't have any values or respect then the people at the work place won't respect you at all causing you or any person to feel uncomfortable and work won't get done because there is no confidence. My values, beliefs system and experiences could have an impact on the work I am doing with residents if I do not Have an awareness of my own values etc. This may be because we find it difficult to accept other people values and beliefs, we might feel that are the right ones and paths they have chosen are the ways to successful rehabilitation. 5. Explain how people may react and respond to receiving constructive feedback (2.2.1) Constructive feedback is feedback that is helpful.
We often find ourselves criticizing the way a message is presented and ignoring its content or value. We don’t like the message being “read” to us, we find the speaker lacking in experience, or we don’t care for the negative tone of the boss. Our listening focuses on delivery and approach.
Passive communication by definition is not expressing honest feelings thought or beliefs. (, 2014). They often communicate in an apologetic and self-effacing way, allowing others to disregard them and often eventually shoulder the responsibility or end up handling other’s issues. In this scenario this is exactly what Pamela did. She concluded Brigit might not have done the tests accurately because of the previous reading.
Unit 4222-249 Principles of supporting an individual to maintain personal hygiene (LD 206) Outcome 1 Understand the importance of good personal hygiene. The leaner can: 1 Explain why personal hygiene is important From maintaining a high standard of personal hygiene an individual feels clean, presentable and comfortable. Through looking presentable and feeling clean an individual’s self esteem and self respect rises. There is less chance of infections developing and therefore the external body is healthier. Personal hygiene means the cleaning and grooming of the external body to make sure the skin, nails and hair are in a good condition.
Unit 207 Implement Person Centred Approaches in Heath and Social Care Outcome 1 Understand person centred approaches for care and support What are person centred values? These are the standards of care working which put a person’s life choices first. They include: • promoting someone’s independence and individuality • respecting their privacy • preserving their dignity • working in partnership with them and respecting their right to make choices. Why is it important to work in ways that embed person centred values? When you work in a way that embeds person-centred values you are supporting the people you work with so that they can live the life that they choose to.