Classical, Behavioural And Contingency Management

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Business Studies Task 1. Compare the classical, behavioural and contingency management styles. Classical: * In this style each person specialises in one aspect of the procedure. * Management functions were grouped, or classified, on the basis of whether they were concerned with planning, organising or controlling. * Uses an organisational hierarchy to organise the structure of the business. * Has three levels of management * Top-level Management which is responsible for making business wide decisions and establishing the policies and strategies that affect the entire organisation. * Middle Management provides strategic direction and leadership for the business but are usually responsible for sections of the business, rather than the business as a whole. * First-line Management or Supervisory (lowest level) has responsibility for implementing the plans of higher management into daily operations. Usually has a direct supervisory role, allocates work to employees and co-ordinates how employees will allocate their time. Behavioural: * Managers get the tasks in a business done by working with and through other people. * Organisational behaviour is concerned with the study of how people act in the work environment. * Manager should lead, motivate, communicate and resolve conflicts among employees. * Motivation encourages and provides employees with the want to do their work well helping achieve business goals. * Leadership helps cope with change as people are often reluctant to change their work practices and prefer routine. * Communication is better achieved through a democratic leadership style. In this style a manager calmly relay information, motivate and make employees feel important by including them in group activities such as decision making and therefore clear and provides a sense of direction for

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