This will include carers, families, advocates, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people. Others people may be able to provide useful information to support you in your work and you may be able to provide useful information to support them in being part of the individual’s lives. This is good partnership working. If there are communication difficulties with service users. A carer or family member can share information with you about how you can best communicate with an individual A.4 Identify three ways of working that help improve partnership working 1.
Having supervision whist working in partnership and this also helps to resolve conflict with a client or a carer. Having further training will help yourself, your client and other members of staff around you. Task B hand out Produce a handout to be used during a staff induction for an adult social care service of your choosing. The handout must include: Bi An outline of what is meant by ‘agreed ways of
1) Unit manager 2) Support worker 3. Explain why it is important that care workers work in partnership with individuals using the service and their family. It is essential to form positive, effective working relationships with colleagues, other professionals, service users and their families, sharing all information, to ensure we all work together so the service user receives the appropriate individual care and support. 4. Identify three ways of working that can help improve partnership working.
3: Be able to support individuals during therapeutic group activities. 3.1: Support group members o understand the purpose and proposed activity of the group. All activities have a specific purpose of improving an individual’s health or wellbeing; I would explain to the group individually the benefits from working together, and from taking part in the activities. 3.2: Support group members during the activity in ways that encourage effective communication, active participation and co-operation. During the activity I would encourage the individuals to interact and communicate with others in the group, for example if one of the group members appears to not be getting on as well as the others, I would ask one of the members who is getting on well if they would like to assist, I would actively encourage members to participate even if it was just a small input from the individuals.
Assignment 206 – Understand the role of the social care worker Task A – Short Answer Questions Ai) Three differences between a working relationship and a personal relationship. A personal relationship is unbound by any professional ruling, standards or practises, is conducted outside of the work place (regardless of employ) and is built on an individuals values, beliefs and emotions. A working relationship, is built based on your employment and exists due to that. It will be bound and guided by policy, codes of practice and the roles in an individuals job description. The relationship is there on a basis of a service provision.
Unit 206 The role of the health and social care worker. Outcome 1 – understand working relationships in health and social care. 1.1 Explain how a working relationship is different from a personal relationship. Working relationships are based on formal policies and procedures and agreed ways of working, these are bound by contracts of employment and have codes of practice to be followed – working relationships re professional based. Personal relationships are based on emotions and are informal.
2. I communicate with the service users so i can understand their needs, and support them in the way they need and wish to be supported so that their support is person centred for them. 3. I communicate with my colleagues so we are aware of what needs to be done, what has been done and the best way to do the task in hand. we also communicate to make others aware of any issues we may incounter with in our job role so we can work together to resolve any issues.
Working relationships are governed by policies and procedures structured by the employer. Professional codes of conduct need to be adhered to and although friendly, you wouldn't share personal information as you would with family and friends. There is no emotional attachements in working relationships and an approach of responsibilty and equality should be in place. Describe different working relationships in health and social care settings. Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.
Assignment 206 Understand the role of the social care worker Task A -Short answer questions Ai) Explain three differences between a working relationship and a personal relationship Three differences between a working relationship and a personal relationship is that in working relationship you are working with someone or as part of a team whom are not of your choice, whereas in a personal relationship you can pick and choose who you want. Another difference is in a working relationship you follow rules and codes of conducts at work, and in a personal relationship you don't have to follow any rules of guidance. In a working relationship you have boundaries which are set up to help protect yourself and individuals of the service, where as in a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. Aii) Give two examples of different working relationships in an adult social care settings 1. relationship between services users and care workers 2. relationships between the workers and the managers Aiii)Explain why it is important that social care workers work in partnership with individuals using the service and their family Its important that social care works work in partnership with individuals using the service and their family because they both have the same goal to protect and give the best needs to the service user. working with the individuals using the service can give information on about how they feel and what they would like to be done and a family member can give information and know the service user better than what social care workers do.