Selling latest item on their site would get more customer, by getting more customers this will help Amazon business to gain better shopping place for customers. However Amazon get loads of customer’s everyday purchasing item from their website, this is because their products are very low cost which customers be happy to buy from them. They also give offers to customers who buys their items regular from their website, by giving offers like vouchers or free delivery on next order this would keep the buyers happy so they could shop more often on their site Amazons website is very masculine this is because the website has been using black and white colours with the normal fonts, but few days ago it was Halloween therefore they have made it look very attractive for the customers to shop on their website for Halloween styles clothing for kids and family as they have loads of Halloween products in stock they have putted all the items on low cost so they could get more customers shopping on their site. Because of Halloween they have designed the website homepage with all the top popular item that customers would be interested most they have done this so the
Critical Skills & Competencies Unit 1 Assignment: Customer Service Critical Skills & Competencies Monique Boyd AB221-01 Customer Service Dr. Jan Roy, CMP March 1, 2013 Today companies face many challenges in an attempt to keep up with the high demands of the consumer. As technology has advanced, consumers have the choice of doing business “online or face-to-face, and because there are no rules, handling customer service relations can be challenging for companies” (Gibson, 2012, pp. 11-12). However, in order to ensure that customers are satisfied companies have to pay attention to their wants, needs, and desires. According to Gibson (2012), “customers can often confuse needs, wants, and expectations, but what they do want is to be acknowledged, understood, treated fairly, and feel in control of their experience” (pp.
are ways to give the consumer a choice on how they want their shopping experience to go. With all the people that embrace these new technologies, there are many who would rather do business the old fashioned way, without all the bells and whistles. For this reason, companies need to accommodate all types of consumers and be sure that the technologies do not overwhelm the product. Inventory control is another important role for technology to have a place in retail management. Software that can help stores understand why they seller don't sell are important to keep costs low throughout the company.
Some companies will conduct a survey to see if the product is needed in homes. Sometimes a company will make a product and consumers will not buy the product because consumers do not need the item. Companies try to improve on products to make the product safe for the consumer. Sometimes improving the product will get the customers interest to buy the new and improved product. Learning and understanding what the customer wants and needs is the best part of the marketing process.
Many offices have employees participate in conference calls using technology such as Skype or various other VOIP services to communicate with satellite offices or international clients. Because of the rapid pace in which technology is advancing, it is also necessary to keep upgrading your skills to meet those demands and stay competitive in your position. In Contrast to a specific set of skills is a broader knowledge or certain set of “soft skills” which are also paramount. Interpersonal skills are vastly important because they are what create a good first impression when applying for a job. A favorable first impression and interview will “make it or break it” for many people in this competitive job market.
Acquire or Develop Talent: engaging in an acquired talent strategy shifts the responsibility of employees to human resources department to all managers throughout the organization. The process of attracting and retaining profitable employees is well promoted in the organization so this really increases more competitive relation between firms. But if you refer to the book if the company wants to achieve a full acquisition strategy then Tanglewood is going to have to acquire new talent. This is obviously the best strategy for Tanglewood due to its evident looking at the case. They are some inconsistency in the management styles between the first set of stores and the more recently acquired stores.
Technology Risk Presentation Tammy Radcliffe XACC/210 • Limitations of Technology for E-Business System Technology is crucial in the daily operations of any business. Production of services is related to the technology used and it encourages an increase in productivity. Upgrades in technology gives an organization advantage to the competition. This could be cost effective to the organization compared to hiring new employees and paying high salaries in the long run. Technology has had several downfalls as well.
24 Issue 8, p47-47, 1p, 1 Color Photograph. 9. Conclusion Dick’s Sporting is one of many companies that face certain problems that need to be addressed in order for them to be and remain successful. Dick’s faces such problems as downsizing when new software systems are introduced into the company. They also face constant competition from other online retailers as well, since Dick’s not only has stores, they also have online access to their products.
“New software programs and devices constantly enter the market to help business communication. On the other hand, new technology and helping employees and employers master it requires a huge capital investment.”( Locker & Kienzler 2008). Electronic tools like personal digital assistants (PDAs), wikis and teleconferences help to raise production and ways of communicating with customers. On the other hand, other professional business people realize that they are “weighed down” by the new electronic communication tools and the time it takes to discover the valuable use of these communication tools requires money, training and time. Email has become a chosen way of communicating to customers and other co-workers.
WEEK 3 ISSUE #1 - CanGo is about to take a big chance by investing in new technology to increase their production and also to expedite their process flow. The implementation of the new inventory process, CanGo is concerned with order accuracy. In an effort to make the shipping process quicker, the team was focused on speed and not as much on quality of the order picking. Resolution #1 - A full analysis of the new machine, conveyor system, and the automated software should be performed to ensure it meets the need of the company’s order accuracy goals. As part of the system analysis, the team should also use references to verify the quality standards of the system when used in real life scenarios.