Cisco Essay

12617 WordsNov 18, 201351 Pages
Cisco Case Study: an in-depth look at IT Management during an ERP implementation Authors Jessica McNally Hemal Patel Jerome Brown Jeffrey Cole Charles Green Olurotimi Opawole IT6683/IT4683 Management of IT-Summer 2012 Dr. Halstead-Nussloch TABLE OF CONTENTS INTRODUCTION.......................................................................................................................... 2 OVERVIEW .................................................................................................................................... 2 METHOD OF APPROACH ................................................................................................................ 3 PROBLEM-BINARY DECISION................................................................................................ 4 BUSINESS MODEL ...................................................................................................................... 6 PRE-BINARY DECISION.................................................................................................................. 6 POST-BINARY DECISION ................................................................................................................ 8 STRATEGY AND STRATEGIC PLANNING ......................................................................... 10 SWOT ANALYSIS........................................................................................................................ 12 TACTICAL STEPS ..................................................................................................................... 14 GENREAL TECHNOLOGY FACTORS.................................................................................. 15 NON-TECHNOLOGY FACTORS ............................................................................................ 17 IT SYSTEMS SUPPORTING BUINESS PROCESSES

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