Chilean Miners Trapped Nicole Popis BCOM/275 June 10, 2013 Robert Beaudry Chilean Miners Trapped In August of 2010, a small copper mine in Northern Chile was the world’s focal point, when it was announced that 33 miners were trapped underground and still alive. The mine shaft collapsed and every news station, radio station, and newspaper reported it every day until the miners were rescued in October 2010. When a company is dealing with a tragedy, they must understand their audience to make sure they carefully release the information to the public covering everyone’s needs. The most important people in the audience are the trapped miners’ coworkers and their families. It is very important to consider the words and tone to use when
Chilean Mine Collapse Teresa Pankey, Mia Felder, Latisha Newkirk, Trevor Marshall, Jordan Deloach BCOM/275 December 13, 2012 Lisa Langford Communication to Families Dear Families, As many of you are already aware, there has been a terrible accident at the mine. On August 5th, the mine in San Jose collapsed with 33 mine employees inside. Many of these men are your loved ones and friends. Please be assured that we are doing everything we can to insure the quick and safe rescue of the men trapped inside. We have provided food and water to those who are trapped and constantly working to get these men out.
Chilean Mine Collapse It is hard to imagine something like this happening, 33 people, trapped under ground. Someone’s father, brother, cousin, son, nephew, and so on and so forth. How would he or she tell the parents? How would someone communicate to the public? What would be the most important thing to relay to everyone?
Today around noon the mine at the northern city of Copiapo collapsed. There were 33 miners trapped in this particular mine. The latest news we received was that the miners located approximately 2300 feet under the surface. Unfortunately, we are currently unable to communicate with these brave men. We are now transporting all equipment, rescuers, and supplies needed to rescue these men.
Chilean Mine Communications BCOM275 February 25, 2013 Chilean Mine Communications Communication #1 to the families of the trapped miners The potential needs of the families would be to know that the company and officials was doing everything possible to aid in the rescue of their loved ones. They would need to believe that the company cares about the miners trapped and their families. The person who should address them should be the mining company’s president. The company’s president I would address the families face-to-face and by video out of respect for them and the miners. I also would want this personal and up close communication so that I can comfort people who may need it.
It is important to remain calm, polite and professional whilst on the telephone in order to give out a good impression of the company, and to reassure the student that they are being helped under the best possible standards. (see appendix 1 + 2). 1.2 Explain the purpose of planning work, and being accountable to others for own work In my job, because my daily responsibilities can vary, it is important that I set out a plan, and also get set targets. This ensures that I not only remember to carry out each task, but also gives me an order of importance. I.e.
My organisation and I have a duty of care to ensure that the service users we care for are safe, protected from abuse by other service users, staff, carers, friends and family. This means that my colleagues and I are obliged to work within the safeguarding policies and procedures and it is highly important that we all receive adequate training so that we can recognise and understand signs of abuse. It is also out duty to record all relevant information when an accident or incident occurs in the workplace. It is our responsibility to report any improper conduct or suspicion that we think may contribute to abuse. Duty of care and safeguarding work together because it is our duty of care, as care staff, to provide protection and safety for vulnerable adults whilst at the same time respecting their
However as home care workers often work on their own they are potentially more vulnerable. Employers should ensure that they assess the risk of violence and implement measures, which will prevent or reduce this risk. The risk of violence to home care workers who work alone should be no greater than for other workers, and alternative arrangements or additional staff to deal with high risk situations should be available. In general, employers will need to look at all aspects of the work activities including working practices and systems of work, the area that home care workers are likely to travel to and from and work in, staffing levels, the information and training provided and reporting procedures. They should also consider: • Avoiding the need for lone working whenever possible • Changing the way the job is carried out • Improving information gathering and sharing about clients or their family with a history of violence • Identifying visits which should not be carried out by a lone home care workers • Ensuring that managers of home care workers have details of their itinerary at all times.
The company and you will have a duty of care to ensure that the service users you care for are safe and protected from abuse by other service users, staff, carers, friends and family. You will need to work within the safeguarding policies and procedures and it is important that you ensure you receive adequate training in order you can recognise and understand signs of abuse. You will be expected to record all relevant information when an accident or incident occurs in the workplace and it would also be your responsibility to report any improper conduct or suspicion that you believe could lead to abuse. The
At approximately 14:00 CLT on the 5th of August 2010, a group of 33 workers are feared to be trapped deep inside the mine. Rescue efforts are being assembled and will begin immediately. Our prayers go out to the workers and their families at this time and we want to assure them that every effort is being made to reach the trapped miners as quickly as possible. We also want to let the public know that our concerns are for the welfare of the trapped miners and every precaution is being taken so as not to further cause any damage or