For the families, it is best to be done thru television and also done face to face. This way any estranged members of the involved miners will find out and get involved. For the coworkers, the company would want to communicate face to face so the employees feel more valued and have a better understanding of what is going on. After the communication, the company also needs to communicate face to face so they show a sense that they care about their employees and that they are trying to rescue them as quickly as possible. The company also needs to make sure they let the audience know they are available to answer any clarifying questions and also provide all possible information.
To deliver a message of this magnitude, officials had to analyze each family differently and tell them as much or as little as they wanted or needed to know. The messenger, and or messengers, had to consider if the family could, or how they would, handle this type of message. They had to gather as much information possible and be prepared for anything. They had to prepare the family for the worst possible outcome, while getting them to pray and believe in the best outcome. The task of telling the families about their loved ones being trapped, and knowing the outcome was not in their favor was stressful and not something to be taken lightly.
The speaker presenting them information can give them more straightforward facts regarding the situation than what the speaker may share with the parents. This is only because the coworkers may have a better understanding of what in fact is happening and the severity of the situation at hand. The coworkers may also be concerned with how a devastation, such as this, may affect the company as a whole and also what they are supposed to say if asked to speak on behalf of the company. It is important that the coworkers have clear instruction about what to and what not to say to anyone on the outside, including television, and radio
They have the right to have the choice to do this and you must respect it but you also have the duty to keep them safe. Explain where to get additional support and advice about how to resolve suck dilemmas. you would get more support from your manager, family member of the service user, another member of staff, a doctor, social worker or the safeguarding team. Outcome 3 Describe how to respond to complaints. i would follow respond to a complaint effectively and be proffesional, if the complaint was something i could deal with personally we could deal with it there and then, but if not then i would inform my manager or senior member of staff about the situation.
James is to care for our patient’s needs and doing so the organization must consider the employee’s needs also. In order to keep good employee’s long term their needs must be evaluated; if there is an issue with an employee missing excessive time from work or any other behavior problem; The manager must talk with the employee to see what causes them to behave in such a manner and create a solution for the problem. The goal for talking to the employee is to prevent disciplinary actions. Managers should let the employee know that they are valued as an employee and how much they would like them to continue employment with the organization. It is important to keep verbal warnings in the employee file; a good suggestion would be to remind them of the (EAP) Employee Assistance Program or Human Resource this will allow the employee to be counseled in hopes of some solution.
Staffing The service provider must operate a recruitment and selection policy that aims to eliminate discrimination in recruitment processes. The Service Provider must deliver the service in accordance with relevant legislation and best practice pertinent to the client group. The Service Provider must employ adequate numbers of people of sufficient ability, skill, knowledge, training or experience so as to properly provide, and to supervise the proper provision of the support service for people with complex needs. Page 6 of 13 Management, accountancy and administrative support will be provided for the Service by the
• Nature of Human Service Work “Human service work is about working with people” (Harms, 2007, p.xi). HSPs have many issues that they need to work together with their clients to improve their quality of life. Fundamentally it is important to emphasise the work is shared and HSPs are not working on their clients but together to achieve a solution to their issues (Harms, 2007). HSPs work with victims of bullying and they then form the relationship with their clients and help them express how they feel. Doing so they work with their clients to develop ways to cope with their situation and support them during their time of adversity (Harms, 2010).
Knowing Your Audience 1 Knowing Your Audience BCOM/275 Misty Daniels 10/22/2012 Cliff Madison Knowing Your Audience 2 Knowing Your Audience In August 2010 the San Jose mine in Chile collapsed trapping 33 workers. Announcing this to the world and the family members of the miners trapped had to be the most horrible job ever! Delivering such news would have to be done in steps, the information should be released to the families first and then a statement released to the press. The information released to both would have to be different, mainly because the family would need more personal information then the press. The family and the entire company should be the first people to hear about the collapse, giving as much
The family therapist realizes that their position can influence their clients so they try hard not to mingle with their clients outside of their professional relationship so that the trust and dependency of the client is not questioned or impaired. Feminist therapist also feels that overlapping relationships can have a negative impact on the client/professional relationship and can cause impaired professional judgment. Along with multiple other organizations that feel it is best to keep the relationship between the client and the helper on a professional level to ensure that judgment in not compromised and there is no
Also I would think it would be very good if a carer would take some advise from a senior carers and talk to them to gain experience and best advice that you can get from a people who are doing a job longer and know what to expect and know the personnel and clients. If my client is going to share some confidential information with me and I am going to be concern that those action are going to affect his health or others I am going to let him know in a first place that I do have to reported and share those information’s with a manager or senior colleagues to prevent any harm which could be cause by not informing