Childcare Level 3 Shc 31

629 Words3 Pages
Promote Communication in children’s and young people’s settings I will be using my knowledge to identify and explain communication in children’s and young people’s settings, and how it can affect relationships in a work setting. I will be doing this using my notes from class and independent research. Identify different reasons why people communicate Some examples of communication are speaking, body language, eye contact and hand movements. These are examples of both verbal and non-verbal communication, 70% of messages are sent through non-verbal methods of communication. A reason why someone would need to communicate with another could be to give a message or instructions; this could be vital information which could have serious consequences if they are not given and received. Communication allows children to express their needs, if the child is hungry or thirsty. They will need to communicate to tell someone that, so that they can help them by supplying their needs. If an incident happens where a child hurts themselves, or they are suffering emotionally then reassurance would be needed. Such as ‘Are you ok, where have you hurt yourself?’ or ‘Would you like to talk to me about anything?’ The child will then know that you care, through communication. It is a basic requirement of my job role to communicate with individuals and their families. Workers would need to communicate with parents to ensure that the child’s needs are being attended to correctly, and to gain or share any important information about the child. Communicating with other staff will allow health and safety issues to be reported and effectively keep members of staff and children safe while in the setting. Explain how communication effects relationships in the work setting Having good communication is a vital skill as it affects relationships in the work setting by then being able to build
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