Chapter 9 Case Study Analysis

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Case Analysis Chapter 9 Question 2 If Mike and Jill were to attempt to deal with this conflict on their own, what conflicts style would you recommend? Given what you know about Jill and Mike, do you think they would use an effective conflict resolution style? Answer The conflict style were recommend by me is Inter-group Conflict which is conflict arises upon groups of people (within an organization) in conflict. Mike and Jill believe that they can’t work together as a teamwork whereas the ideas and opinion arises between the two of them would end up with arguing about the concurrent engineering team. Mike finds out that the engineering is ‘uppity’ and unwilling to listen to his problems faced in the manufacturing, but in the other party of the engineering she said that the manufacturing side has not really bought into the process, and management did not take the time to introduce the team management systems properly and train people to work together. According to the case study title ‘the problem with the teamwork’, it is clearly mention that Mike Garcia, is a fifty-five years old man and Jill Hendrickson is a twenty-five-years old young lady which is both of them have different ideas and view on how to produce a toddler booster seats. However, their inability teamwork of trying to adapt the design so it will work in variety of minivans has gotten so bad. Meaning that, both of them telling the different ideas about concurrent engineering and the problem ahead once the part hit the manufacturing. Jill also tries to be open to the ideas of manufacturing, which is she does not feel this effort being reciprocated. Mike and Jill trying to cooperate with each other on how to produces the toddler booster seats, however, they still deal with this conflict and need someone to help them to settle it. They tries to use an effective conflict resolution style
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