Katelynn Stenoff LAWS 110 OND Colm Brannigan By Katelynn Stenoff LAWS 110 OND Colm Brannigan By What Clients want from their Lawyers What Clients want from their Lawyers As I sat and read the article called “What Clients really want from Their Lawyers” written by Milton Z. Zwicker, I was drawn to the idea of what clients really do desire from their lawyers. We all know that lawyers should be trustworthy and most definitely should be able to excel at their job, but what now, in this current time, do clients really need from their lawyers. The article, mentioned above, brought up many decent points on how one wants a lawyer to “listen to them”, how one “wants to be informed” and how one may want a lawyer to be available when need be. Although I do agree with all of these points, I believe in these recent days a lawyer is expected to do much more. From my personal experiences with lawyers, I have very high expectations when walking into a lawyer’s office.
For example, let's say that an office manager has decided that she wants to find a new place to buy pens. In the office manager's mind, she is simply thinking of the place that has a good price on pens and may offer her some perk for her for doing business with them. But she will most likely need to bring the decision to accounting on some level to see if the payment required by accounting is acceptable. While she may not need to actually get permission from accounting, this is still a layer. She will also, most likely, need to get final approval from a superior to switch pen companies.
Because there is 100% customer turn over year after year focus should be placed on the quantity and quality of the merchandise. Cost leadership is critical and can be accomplished through the use of discounts with focus on bundled items and multiple quantities of similar items. An online culture promoting the creation of your very own wedding dress will appeal to many brides who want a closer connection to their gown as opposed to picking one out at the typical bridal shop. Quality must not be sacrificed. The profits can be made by selling e of benefits in order to increase the value of each customer The key to the future of bridal shopping is to create a seamless customer services experience, this should be at the core of all aspects of the company.
This is given in both cases as proof that the candidate has had some successful and positive feedback from his or her past employment history and education. This is required as to identify the strengths and weaknesses to be worked on by the candidate. However, the various differences between post and pre interview stage is that pre-interview is rather informal. Interviews will be taken in a formal environment as there should be a professional atmosphere where the interviewee and interviewer will be exchanging responses in a formal matter and this also helps the organisation identify whether the candidate is suitable within a professional environment. Pre-interview takes place before the final interview and the post interview is conducted after the final interview.
In order for IBM to target this group B customer, IBM needs to come to an agreement with group B so that they can continue their modified re-buy program. However, if group B customers suggest that prices are too high, IBM should communicate with them that there are other customers that are willing to pay for the price for such quality of products and services. Customer Group C: These customers are called Transaction Customer because they seek both quality products and extensive service support and desire for low price. Therefore, they want their financial investment to be as limited as possible. These types of customers are freely switch from one to another supplier.
Once this is raised as an issue, then we can look at how we can improve services for this person. Staff Supervisions: This is an opportunity to discuss progress, training and support needs or any concerns with members of staff. Staff Meetings: This is an opportunity to discuss any issues or ideas together as a staff team and implement new ways of doing things in order to improve the service. Tenant Meetings: This is an opportunity for tenant’s to discuss any concerns or ideas which they may have. Staff Conference: This enables the company as a whole to come together and kept informed of how they are progressing and of their future goals.
We also have codes of practice and regulations to stick to within the home. Taking time to learn and understand the personal beliefs of the service users we care for is very important to deliver the best quality of care. Asking questions to the service user or their family is an advantage. You should keep an open mind at all times and never dismiss or put down a belief as this would obstruct the quality of the standard of care you deliver to the service user. I believe I have a quite good knowledge and understanding of meeting standards with the care I deliver to our service users and meeting the standards expected within my role as a carer.
Our home promotes privacy and independence and clients are aware of this through one to one sessions with their key workers and leaflets explaining what privacy, dignity and independence are. When people are assessed as not being able to make any decisions involving certain aspects of their care we work very closely with their families to get the best possible outcome. It is important for us that service users are involved in how the service is run and therefore we have regular residents meetings where people can voice their ideas, suggestions and concerns. We also have a suggestions box where every new idea is welcomed. Our system involves working with care support staff that are also assigned to be key workers to given key residents.
Secondly, a manager must also be able to relate to employees and guest to create a successful work environment and experience for the guest. Lastly, managers should always make sure that guest feel personally welcomed and everything in the facility is working and running smoothly. 7. What are some things to observe in both the front of the house and the back of the house in the early stages of your career? During the early stages of entering into a career in the hospitality industry you want to be sure to observe and learn a lot through observation of the managerial and the physical organization.
You should be an active listener and listen carefully to what is being said, also to be able to act upon what had been said. You should be able to lead the team to attain the desired results. You should be able to act on the things that you have been told and work closely with the team to deliver the correct results. In the home I work we have a manager, deputy manager, senior care staff, care staff, cleaners, cooks, maintenance officers and administrators and we all seem to work effectively well as a partnership. Good working partnerships between staff within the home is essential.Staff meetings are a crucial part of partnership working.