Mrs. Kudler recognizes the importance of word of mouth promotion, which re-enforces the idea of in store gatherings and cooking classes. Over time, the organization will increase profitability if these events are positive and properly promoted. This is best done when attempting to increase the customer’s value chain. Catering and the Local Growers Both the catering service and direct buying from local growers will potentially increase profit for Kudler Fine Foods. Making good use of real estate (using the in store kitchen for catering cooking) and improving efficiency/lowering cost (agile inventory system) gives the organization a competitive advantage in the gourmet food industry.
Kudler Fine Foods has a competitive advantage because customers already use their facilities for parties. These customers could have one responsibility or thing to coordinate removed from their list by hiring Kudler Fine Foods to cater their event. Most customers would find that very valuable as well as
To start, I would like to be a hostess. Meeting and greeting, helping to organize the seating and reservations of the guests as they come in, ensuring they are comfortable and knowing I had some part in it, is a job that would make me happy. I would also like to be a manager after I have learned the basics and trained thoroughly, of course. Overseeing the daily activities of the restaurant and success of the business is a position that I would like to have one day. Working in this segment of the industry, I am sure to feel a sense of accomplishment after each day knowing that individuals left happy and satisfied and I played a big part in
Place is also referred to as the distribution channel. It can include both physical as well as virtual locations. In regards to KFF as a service provider, “place” is focused on the most efficient and effective method of transporting, storing, and distribution of the catered foods (goods). Currently, Kathy assumes this responsibility but as business increases this component must be
At the end of the shift, I would clean my station, and count the money in my teal. March 2011- February 2012 Server/Hostess Logan’s Roadhouse, Trussville, AL I served Logan’s Roadhouse as a hostess and a server. My tasks as hostess included: taking care of the to-go orders, seating people at designated tables and helping the servers as needed. My tasks as waitress included: taking customer’s orders and putting them into the computer, serving food and drinks, clearing tables, accepting payments and as well as side work throughout the shift. Education Graduated in 2012 Locust Fork High School Honors Diploma References available upon
Organizational Behavior This paper identifies how organizational behavior impacts Kudler Fine Foods whose mission is to provide gourmet products and services to a specialized group of customers. Kudler’s gourmet shop was founded in 1998 by Kathy Kudler and has expanded operations by adding 2 additional stores in Del Mar and Encinitas. As companies expand, so will their organization and required behaviors to continue to achieve goals. These changes and behaviors will define how the organization looks today and in the future. This document will explain the apparent culture at Kudler Fine Foods, the organizational structure, analysis of the leadership style, and how this current leadership style reflects how employees are motivated.
Customer service must continue to be the main focus on Kudler Fine Foods, as profits increase the utilization of technology will be able to increase efficiencies, cut cost and labor. As the business continues to grow the importance of implementing technology will become more beneficial in order for customer service to remain the primary
Kudler Fine Foods Manager – update on job description Job description: To manage and run individual store and ensure profitability for unit. Job duties: Manage store employees, purchasing, inventory control, customer service, submit weekly sales and profitability reports, and run the individual store as a business. Qualifications: Excellent customer service, 5 years experience in a retail environment with proven success, bachelor’s degree in business or associated field. Kudler Fine Foods Catering Manager Job description: To grow catering program and seek out new business opportunities and manage catering assistant. Job duties: Organize a successful catering program and attract new customers and clients.
For instance, employees have been known to make restaurant reservations for customers coming in from out of town, they have been known to make special deliveries to a customers house and even send tailors to those who cannot come to the store. You have to ask yourself, where does Nordstrom draw the line on customer
Utilizing that SWOT and the information about McDonald’s you are aware of from your own experiences eating there, determine a training need for McDonald’s that you think would improve its bottom line. For your first post (by Wednesday), identify the need for training you have identified, and write one training objective for that training need. Write the objective in the manner that is used in the lecture (using the three parts). Then reply to at least one classmate’s learning objective with a SMART goal analysis. Analyze how you could take that training objective and make it SMART for future evaluation.