Case Study Thomas Green

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Consulting Brief- Thomas Green: Power, Office Politics, and a Career in Crisis Summary: The case of “Power, Office Politics, and a Career in Crisis” involves the promotion of Green at Dynamic Displays, a provider of self service kiosks. Green was recently promoted from account executive to senior market specialist, despite the hierarchy that would require first holding a market specialist position. McDonald, the Division Vice President, chose Green for the role due to her personal preference, their similar backgrounds and his fast success in his previous role. Davis, a seventeen year veteran who had moved up the hierarchy of the company, was the previous senior market specialist and had expected to pick his successor. He would not have chosen Green. Davis gave Green a negative performance review. Presently, Davis has emailed his concerns regarding Green’s performance to McDonald. McDonald has contacted Green and indicated that she would like to discuss the issue. Conflicts: • Green’s Promotion o Previous experience is sales, no managerial experience o Favored by McDonald, similar backgrounds and likeability o Promoted “out-of-turn”, not by corporate hierarchy o Not chosen by Davis, • Different Working Styles o Green is result oriented, focused on big picture results o Green is not concerned with protocol and politics o Davis is focused on hard facts and physical data o Davis practices the formalities of bureaucracy • Lack of Trust o Davis did not choose Green, had no prior knowledge of his abilities o Green “publicly challenges” Davis in a Budget Meeting in front of group, stating “goals are unrealistic” and that focus should be placed elsewhere o Never established effective working relationship o Davis “micro-managed” Green by requiring constant updates, but this was primarily because Green did not communicate changes to him. • Lack of

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