Case Study: The United Way Of Howard County

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Introduction The United Way of Howard County is a part of a national leadership organization for the United Way Movement, and is one of the voices of the uniqueness of American philanthropy. It leads the movement through public relations, national brand advertising, management of relationships with corporate and philanthropic partners, as well as the federal government. United Way provides world-class support services to local counties that include training, consultation, mediation, conferencing, national research, and assessment tools. The United Way of Howard County (UWHC) is run by a board of trustees which concentrates on strategic leadership, resource and relationship development, reputation building, stewardship and system assets,…show more content…
163-164), the United Way of Howard County is a “procedural” organization “In a procedural organization, standard operating procedures are pervasive." Bylaws regulate only the organization to which they apply. They are generally concerned with the operation of the organization, setting out the form, manner or procedure in which a company or organization should be run. I initially felt that this organization could possibly fit under the Craft organization. According to James Wilson’s Book Bureaucracy (pg. 165), “a craft organization consists of operators whose activities are hard to observe but whose outcomes are relatively easy to evaluate.” The reason I felt this way is because during my interview with Lori Tate, she stated that when an individual come in to be interviewed it is very private. Comments between the worker and the interviewee stay with the case worker and the client and the information is not privileged to anyone else not even the supervisor. The only time a supervisor would be entitled to the information during the interview is if there is a situation that the case worker cannot handle. It is very hard to observe something like this, but in the grand scheme of things the outcomes of the situation can be evaluated. Example: the individual can be referred to the food pantry, and food is given to him/her. I must admit that after Professor Basel’s advice, and going back and reading the…show more content…
Mrs. Tate has been with the UWHC for over 40 years. She is very dedicated to this organization and its mission. She embodies this organization. Tate has been highly successful in this organization, starting out as a volunteer and working her way up to the position as president. She is a woman with a passion and many ideas. Mrs. Tate has the executive competence qualities that the UWHC organization requires. Strength is the people of Kokomo, when times have gotten tough they continue to support and volunteer for the UWHC. Furthermore, the persistence of this organization is it continues to develop programs to assist people in need during troubling times. Finally, the community itself is remaining steadfast and loyal to this organization. Weakness: With the economic down turn the United Way Howard County has had to lay off personnel. It has gone from a staff of 13 full-time employees to 6 full-time and six part-time employees. Every full-time employee performs several job functions. Moreover, low pay in nonprofit work is a big weakness. Not everyone is cut out to do nonprofit work. Finally, there are different skills set required to work with volunteers versus paid staff. Some people have difficulty making the change from working effectively with volunteers versus paid staff employees.
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