Case Study Ob - Domino's Pizza (Job Satisfaction)

1015 Words5 Pages
Meishkafadiah Alkaff Mohammad Fardani Dzulhikam Sandy Renaldy Permada Wirapranata • • • • • • • • Type :Public (NYSE: DPZ) Founded :1960 Headquarters Ann Arbor, Michigan Key people : Tom Monaghan, Founder David Brandon, Chairman & CEO Industry Restaurants Products Pizza  · sandwiches  · pasta  · chicken wings · desserts Revenue ▲ $1.462 billion USD (2007) Employees 145,000 Website www.dominos.com • Low Pay • Part Time • Closely Supervised • “High Turnover” • In the case of Domino’s Pizza – Multitasking • Main Problems – Domino’s is Facing employee high employee turn over rate • Store Manager leave every 3 – 6 months • Lower level employee turnover rate 300 % – Company Policies avoid increasing basic wage • How they Handle the Problems – Recruit better store manager by implementing new test – Improving employee skills by training the weak points • How they Handle the Problems (Cont.) – Providing facilities for store to see their records – Better financial incentive – Better improvement training • Why is Domino’s Facing High Turnover Rate ? • What is the Impact of high turnover rate to Domino’s • Is it really effective not to increase the basic wage oppositely like starbucks does? • What is really needed to reduce employee turnover rate? • Compatibility with they work reviewed from their basic education, interest, experience, compensation and any others. • The Amount of salary and fringe benefits with any others benefit (career, training & management development) • Relationship between human either vertical and horizontal (superior treatment and relationship with

More about Case Study Ob - Domino's Pizza (Job Satisfaction)

Open Document