Case Study International Business

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MARKS : 80 COURSE : MBA SUB: INTERNATIONAL BUSINESS N.B.: 1) Attempt any Four cases 2) All cases carry equal marks. NO. 1 International Case : Woman CEO Manages by the Textbook The demand for managers with an international background is great. Consider Marisa Bellisario who was one of the most sought-after executives in Europe. She was the first woman to head a major industrial firm in Italy, the state – controlled ITALTEL Societa Italiana. This company is the biggest Italian firm making telecommunications equipment. Bellisario’s background, however, is international. After receiving her degree in economics and business administration from Turin University, she worked at Olivetti in the electronics division. When Olivetti sold its date processing unit to General Electric, she spent time in Miami working on GE’s worldwide marketing strategy for computers. She left GE to head corporate planning at Olivetti. As the CEO at ITALTEL, she turned the company around, showing a small profit. (The firm had experienced huge losses in the past.) Her managerial approach has been characterized as “straight out of the textbook,” and companies such as GTE Corporation, IBM, AT&T, and other European and Japanese firms are interested in recruiting her. Question: 1. Why was Ms. Bellisario a muc– sought – after CEO? What was her career path? 2. What special problems may she have encountered as a woman heading a major company in Italy? 3. If she was successful managing by the textbook, why do some managers still think that management cannot be taught? NO.2 International Case : Coke’s European Scare What seemed like an isolated incident of a few bad cans of Coca-Cola at a school in Belgium turned into near disaster for the soft drink giant’s European operations. In June 1999, Coke experienced its worst nightmare a

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