Case Study: Brussels and Bradshaw

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Carmetrice White BA590 – Organizational Behavior Assignment 4 July 29, 2014 Case Study: Brussels and Bradshaw Organizational behaviors set the tone for how various businesses are ran. The behaviors can determine the motivation, stress level, and performance outcome of its employees. When evaluating the Brussels and Bradshaw case study there was some key organizational behavior issues evident in this case. There was no control in the firm when it came to the treatment its employees or was there any control in the work environment structure. The company had Kelly Richards in place as a human resources employee, yet she did not have the proper preparation to perform the task of a human resource employee. She was not certified nor did she have any training in the proper areas of human resources. Brussels and Bradshaw faced a structural challenge as well, since Kelly did not have any authority to enforce behavioral change, she could not implement any modifications to assist in how the employees were treated. (Hitt, Miller, Colella, 2011, p 283). Unfortunately, she additionally failed to comply with the tasks that fell within her responsibilities. This was shown when she was to introduce Audrey Locke to her mentor and did not do so along with other missed duties. In order to resolve structural challenged, Brussels and Bradshaw would have to train Kelly in the Human Resources area or hire additional help with the required qualifications to perform these tasks. Employees need support with unfair treatment in an organization along with know their limitations and rules within a work environment. The position of human resources employee should have been explained more in detail to Kelly Richards, and all employees within the company must understand their is required of them and what their responsibilities would be. For example, Sean Petterson, as the person who would

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