Case Study

441 Words2 Pages
1. Compare the leadership traits and behaviors of Ben Samuels and Phil Jones. Ben is a relation-oriented manager who is supportive and brings sympathy towards his employees. Ben believes that if he treats his employees properly and fairly, they would perform better and be loyal to the company. Thus, he created certain social activities in favor to please the subordinates. Additionally, I believe that he displayed too much focus on human needs. Consequently, he failed to monitor his employees’ working progress. Also, these traits and behaviors proved that Ben wasn’t a task-oriented leader either. In contrast, Phil Jones is more of an initiating structured and job-oriented leader. He focused and rested more interest in productivity. He showed less concerns for his subordinates’ needs and feelings. However, I think sometimes that Phil was a little too harsh towards the employees. For instance, there were occasions when he reprimanded the workers right on the spot because they made a mistake. Clearly, Phil showed no remorse as he would lay off workers rather than assign them to another task. 2. Which leader do you think is more effective? Why? Which leader would you prefer to work for? In a management view, I believe that Phil would be more effective. As an autocratic leader, Phil was able to achieve high productivity results. He was effective in terms of reducing costs. However, I think most people would rather work for Ben because he was more of a collaborative manager. He was a democratic manager who supported his employees. Thus, employees were loyal to him. Ben’s leadership led to a better work environment with better job satisfaction. Personally, I would choose to work with Phil because I believe that he did what was ideal for the sake of the company. He brought productivity up, kept supervisors engaged and was able to accomplish the
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