Case: Ikea Design and Pricing

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Chapter 3: Case: IKEA: Design and Pricing 1. What are IKEA's competitive priorities? IKEA's competitive priority is based on producing quality products at a low price. This concept is exemplified in its' corporate mantra " price with meaning". This is achieved by creating inexpensive products without making its customers feel that they have been cheated. This manta is followed from design to the customer's home. 2. Describe IKEA's process for developing a new product? IKEA starts the process by picking how much the new product will cost. This will help to determine color, materials used, and design. Nex, they choose a manufacturer from their network of manufactures. This is donre by determining which manufacturer can most efficiently produce the new product. Next they design the product, keeping everything in mind from the production, packaging and even shipping. Every inch of the product is reviewed in order to maximize their ability to manufacture, ship and store the new product. Finally they ship it. IKEA has a vast amount of nice product that do not need to assembled once purchased because they are committed not shipping by air. They even vacuum seal of certain items to get them flat as possible for shipping. The final step is to sell the new product. 3. What are additional features of the IKEA concept (beyond their design process) that contribute to creating exceptional value for the customer? The way they ship their products is clearly one of its greatest contributors to its low prices. By shipping items flat, they ship only 65% full containers. In addition, by placing their distribution centers near ports, railways, and highways is a wie strategy from their concept. IKEA is able to ship with great efficiency. Getting the maximum amount of products shipped out at the right time to the right stores. Hence, keeping their prices 20 to

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