Case Analysis - the Treadway Tire Compay

774 Words4 Pages
Case Analysis – Employee Dissatisfaction- Unit 5 Calette Williams GB520 Strategic Human Resource Management April 16, 2013 Professor Steven Cates Case Analysis – Employee Dissatisfaction Introduction The purpose of this paper is to explain the strategies used by U.S. Companies today to keep them union-free and also explain why it is critical to the success of an organization in meeting its goals and mission. Statement of the Problem(s): Most of the line foremen employed at Lima were manufacturing foreman with degrees. Successful managers were promoted but the backfill to Formen resulted in undereducated candidate pool so management wanted to overhaul the candidate pool by bringing in more qualified external candidates (Skinner & Beckham, 2008). Summary of the Facts: Formen for the Lima Tire plant had a very stressful job dealing with the frequent pull from different sides of upper management, often receiving verbal abuses and strict punishments for not meeting goals. Formen were also responsible for adhering and following unions policies and procedures. Formen negotiated work standards with union officials. They were in charge of calling upon the union stewards when grievances were filed but they were never kept informed of outcomes thus keeping them outside of the loop of communication. The disconnect here was that formen were held responsible for upholding the Union's rules but held no authority under the union rules. Formans held an unfortunate position with the company. Hourly employees and some management disliked them so their isolation accounted for most of the dissatisfaction and turnover within the company (Skinner & Beckham, 2008). Definition: Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures purport that employee

More about Case Analysis - the Treadway Tire Compay

Open Document