Case Analysis: Southwest Airlines

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➢ Problems: Whether would Southwest airline match the new price of Braniff’s? ➢ Issues: How much it will cost to match Braniff's price? Will it emerge another price war? ➢ Industry/MKT analysis: Macro: High barriers. Capital intensive. Competitive. After 1971, the airline industry was in a recession. In Texas: Interstate carriers didn’t do their job. No exclusive airline service in Texas. Civil Aeronautics Board had no authority over airline operating exclusively within a single state. CAB carriers can charge whatever they wanted. ➢ Competition analysis: Braniff TI Southwest Number of jets 69 45 4 Service area North-South emphasis, Mexico, South America Southwestern states, Mexico Texas (Dallas, San Antonio, Houston) Revenues (1967) $256 million $32 million - Passengers (1967) 5.6 million 1.5 million - Headquarter Texas Texas Texas Image Subtle, Conservative Obvious, Conservative Obvious, fun % of Dallas-Houston Market (1967) 86.1% 13.9% - ➢ Consumer analysis: The targeted consumers of Southwest Airlines are the intrastate travelers among four fast growing cities (Dallas, Fort Worth, San Antonio and Houston) . Texas is a large state, air travel is needed for long distance among those big cities. 89% business No exclusive air services for the interstate travelers and the existing carriers acted poorly which made the consumers dissatisfied with them. ➢ Product analysis: The strategy of Southwest Airlines was to satisfy consumer need with the lowest cost. In order to do that, the Southwest Airlines provided intrastate short-haul air service with an average flying time of 45 minutes in a triangular route within Dallas, San Antonio and Houston. They initially adopted 4 Boeing 737 aircraft in a low cost of $16.2 million. The Boeing 737 aircraft had smaller crew size than the Boeing 727 flown by Braniff on its Texas

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