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Case Analysis:Practices Of Mis In White Swan Hotel

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Case Analysis:Practices of MIS in White Swan Hotel

                                                      0373030 张琳


White Swan Hotel, one of the leading hotels in the world, is the first five star hotel as a result of the corporation of China and foreign countries. It is also the first large modernized hotel which is designed, built and managed by Chinese ourselves. In 1985, it was first ranked as the member of World Leading Hotels in China.

Located on the historical Shamian Island, overlooking the famed Pearl River and facing the White Swan Pool, the White Swan Hotel remains an oasis of tranquility from the hustle and bustle of this busy city. The main building has the height of 34 storeys. White Swan Hotel own 843 guest rooms involved standard rooms, deluxe suites and executive floor. Any of them been designed with full consideration to let our customers feel the thoughtful and comfortable during the stay.

Restaurants in White Swan Hotel offering a wonderful variety of Chinese and Western food spread over the public areas from the first floor to the third floor. The Jade River Restaurant, Banquet Hall, Coffee Shop, Grill Room, Provincial Restaurant and Japanese Restaurant serve excellent dishes in an elegant ambience with river view. The International Convention Center is equipped with sound and recording facilities as well as simultaneous translation equipment. This is the ideal venue for international conferences, meetings, receptions and exhibitions. The hotel also offers a chain of hardware and services from laundry to the entertainment.

White Swan Hotel keeps the constant international standard high level service from the very beginning till now, that makes hotel become the first choice for the customers no matter with business or leisure in Canton.

IT Problems

White Swan Hotel has received a good reputation and made considerate profits since its open. However, the hotel industry has suffered for the reason of the...

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