Case Analysis Lumen & Absorb Teams

988 Words4 Pages
1. The Lumen and Absorb teams are in very similar circumstances but differ dramatically in their intrinsic motivation. How did these differences come about and what were their effects? From all the diary notes and the survey data the major factor causing such a big difference between Lumen and the Absorb team motivation level and as a result their performance. This factor is the team leaders’ behavior and style of management in each of these teams. The team leader or manager being a main role player in both teams has shaped the performance and motivation level of the team members and has led Lumen to be a successful and lively team, while the Absorb to a directionless and aimless team. The absorb team’s some members had also been together in a team previously, but there is no such an indication that they had underperformed in their previous teams, while now they are finding their team leader an authoritarian leader who instead of encouraging their hearts is looking by himself as what is right and what is wrong. He seems to be applying the Old management model which is to get things done in his own way rather than letting his team choose the way they do things, so that they feel motivated doing it. Let us look at the definition of team to understand if they were team in its modern sense of meaning. The Lumen team is a flat team with an effective communication system of the whole team members and the flow of information among the members including the team leader. The consent and feedback is given importance and is taken into consideration. The Lumen team members feel comfortable talking about their concerns and queries to their leader Max and this strengthen the members’ confidence on the work they do and therefore they are more excited about the result of their work in anything they are doing for the project. On the other hand the Absorb team is resembling
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