Case Analysis: Empress Luxury Lines

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| Case Analysis | Empress Luxury Lines | | Naomi DukesNovember 3, 2012MGT 500Dr. Glenn RodriguezStrayer University | | | Case Analysis: Empress Luxury Lines Introduction An ethical issue is present in a situation when the actions of a person or organization may harm or benefit others (Daft, 2010, p. 130). Ethical or unethical decisions in business can have far reaching implications because of the many stakeholders involved. The Empress Luxury Lines case study details the decisions and activities of the organization and its upper level management. Kevin Pfeiffer, a computer technician on new hire probation, was asked to act unethically in regards to an insurance claim. He made an ethical decision to not participate in the unethical practices of insurance fraud carried out by the organization. Kevin’s manager, Antonio Melendez was familiar with the rumors of the alleged insurance fraud; however, this was the first time a fraud situation was brought to him directly. This analysis will focus on the ethical dilemma faced by Antonio and discuss strategies for addressing the situation. Analyze the ethical dilemma faced by Antonio The ethical dilemma that Antonio faced was weather to report the issue to the proper corporate officers himself, have Kevin Pfeiffer make his own decision regarding the issue, or ignore the issue altogether because the insurance proceeds will benefit the organization as a whole. What amplifies the dilemma is that there is no guaranteed result of either of the choices. If Antonio reports the issue to the insurance company, an investigation will be initiated and Antonio will put not only his job in jeopardy, but Kevin’s job as well. Create two strategies for addressing the situation at hand Antonio can make a decision using the utilitarian approach. The utilitarian approach is a strategy which emphasizes that the
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