Career Development Plan Part I—Job Analysis and Selection

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HRM 531 August 9, 2010 Connie Ferguson-Rangel Career Development Plan Part I—Job Analysis and Selection The merger is now complete between InterClean and EnviroTech and must take a new strategic direction. The new strategic direction means that InterClean will not sell just cleaning products but will make available full-service cleaning solutions for the healthcare industry. The purpose of this paper is to select new associates for the sales team and construct a development plan to ensure the team is successful with the organization new strategic direction. Job Analysis Job Title: Sales Associate (5 positions) Classification: Full Time Department: Sales/Service Location: Dunn, North Carolina Pay Grade: Base + Commission Job Requirements Summary of Position Investigates and pinpoints target clients for cleaning products and services within the healthcare industry. Develops and implements a sales process to include initial contact, follow up, presentation and closing procedures. The selected individual will maintain a record of contacts and sales status that includes contact reports, sales projections and quota ratios. Vital Job Tasks and Responsibilities The principal role of this position is to increase returns and develop accounts. The Sales Associate will be accountable for developing and increasing a new territory within the local market, which will include meeting with and increasing an existing customer base. The up-and-coming recruit must create new associations with potential clients while sustaining present relations within any current accounts they are assigned. Additionally, the candidate will be responsible for: • Aggressively increasing profit growth through excellent customer service and knowledge of all products and services offered by the organization. • Must be proactive in developing new customer contacts

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