The career will have to be observant, an active listener, promoting communication, be able to ask questions/open/closed/lead, give advice, body contact, guidance and also give encourage to the client. By doing this, the career would have created an impact therefore making the client to build trust and confident on him/her. 1.3 Analyze features of the environment that may help or hinder communication. Lighting: a room without sufficient light can hinder communication for people with visual disability. Light sufficient: light sufficient environment helps in communicating with disable people such as hearing impaired person, this would allow them to see and understand what the career is trying to communicate across to the client and in a case of sign demonstration it will help to create visibility for the client.
Elderly drivers should have restrictions. If harsher driving restrictions were put on the elderly drivers, it would avoid accidents and injuries or even... death. Based on the fact that elderly drivers are dangerous, research has shown that everyone ages differently and growing old does not mean that a person becomes a safety hazard. It depends on the person’s physical and mental health. Our functions start declining such as visual impairment, cognitive changes, and reduction in strength and flexibility when we start growing old.
1 - Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate: People communicate for many different reasons. A few are listed below: * Request things: A client may request something as simple as picking something up that they may have dropped * Express feelings: A client may be feeling down or mad about something * Social: A client may communicate for social reasons, communicating with people form relationships and friendships and more than likely communicate on a regular basis. 1.2 Explain how communication affects relationships in the work setting: Communication can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual requires.
Why it is so important to respond to an individual's reactions when communicating in dementia care Responding to individual's verbal and non verbal reactions adequately is important because this way we promote quality of services, create trust and feeling of empathy and and are able apply organisation's equality and diversity policies. In order to achieve above mentioned goals, firstly we have to decode individual's verbal or non verbal message. Failing to do so we risk to cause confusion, misunderstandings or leave the service user with anxiety, frustration or bad feelings. In this report I will give several examples from my own and my colleagues practice. My colleague worked with a man who had a very poor speech following a stroke.
In my place of work we have a service user with learning difficulties and some sight loss, who can react badly to unannounced actions by support workers. I find that when dealing with this gentleman, saying his name clearly and touching his arm or shoulder to get his attention before saying anything else encourages a much calmer response from him and he is more willing to co-operate with whatever action I need him to do, taking medication for instance. When someone suffers from loss of hearing and you need to communicate with them, you should: * face the person you are speaking to, a quiet well lit room is best * do not shout, as this distorts the voice and lip patterns * ensure light is on the speakers face * stay in their field of vision * if something is not understood, rephrase instead
Aii Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the services, their cares, colleagues and other practitioners. [4 marks] Effective communication is important as it helps to pass clear, concise, informative and accurate information in order to decrease and eliminate the possibility of mistakes and risks to the people I am working with. Let alone, a carer did not pass the information of broken hoist and faulty sling. And later on another carer made an accident using it. It will create distrust and unfair relationship between team members for the lack of effective communication.
Explain why an individual with dementia has unique needs and preferences It's very important that people with dementia are treated with respect. It is important to remember that a person with dementia is still a unique and valuable human being, despite their illness. Describe how an individual with dementia may feel excluded When a person with dementia finds that their mental abilities are declining, they often feel vulnerable and in need of reassurance and support. Describe why it is important to include an individual with dementia in all aspects of care practice The people closest to them - including their carers, friends and family - need to do everything they can to help the person to retain their sense of identity and feelings of self-worth. Explain how values, beliefs and misunderstandings about dementia can affect attitudes towards an individual People with dementia face widespread discrimination for a number of reasons.
Supporting people with dementia is important the most vital part is assisting them to enjoy their life as much as possible supporting them to carry on with hobbies and interests as enabling them to have as much independence as possible by giving them choice and the chance to make decisions. Communicating with people with dementia can be difficult but remaining patient and being clear in what you saying is important , as sometimes the person you are communicating with can be confused or upset. Using their name or preferred form of address is best and knowing what you are talking about so you do not become confused yourself will help. Other things may make communicating harder these could be physical disability such strokes cancer of the mouth area and cerebral palsy and injury to the jaw as well as things like Bells Palsy. Can hinder or prevent people speaking.
Ageism is one form of discrimination against age; it affects the young and old. The term ageism was named by Robert Neil Butler in 1969 and was coined to describe the discrimination against the elderly and modeled after sexism and racism. One obstacle that older people face is that they are not given an equal chance for paid employment. In corporate downsizings and mergers, the first to go are the older workers, even though it is now illegal to force retirement. In job seeking, older workers are viewed as posing liabilities, it is also a concern that they won’t know how to work the new office equipment such as computers or that their experience in the workplace is just too outdated.
Empathy, trust and acceptance when communicating with all concerned to compile a care plan based on the needs and wishes of the patient. Through this period of caring for people with advanced dementia has made me realise how vulnerable they are and the support and protection these individuals need. I can see how this can be emotionally and physically demanding on carers when they are their sole support and can empathise with their fears and concerns. I have also gained knowledge in many aspects of therapy and not one method will suit all. Respect and dignity, the need to be treated individually must be adhered always.