For example, in both surveys there is an approximately a 60/40 split on customer satisfaction for customer service representatives being courteous (Apollo Group, Inc., 2011). Instead of looking to improve on their products and services, perhaps the company should be looking to their customer service. The marketing objective could improve the amount of people agreeing with the level of customer service. Customer service is as important, if not more so, than the products themselves. If a customer is not happy with service they received in a store, they are more likely not to return regardless of the quality of the product.
However, future threats always have the potential to arise. Competitive Rivalry – Unless the popularity of the Little Wonder completely dwarfs other products in it's class then competitive rivalry should remain small. This would change if the Little Wonder starts to greatly impact competitor's bottom lines and they find a way to begin to manufacturer new and improved mixers themselves at a lower cost. Threat from New Entrants – New entrants is unlikely because of the amount of features in Company G's product and it's price point. Competitors likely would not want to risk losing current sales by adding features which would raise their prices.
Caledonia Products Integrative Problem Shaneal Gaither, Nicolle Istre, Tara Shulfer, Laura Curry FIN/370 October 8, 2012 Instructor: Chrissy Helbling 1. Why should Caledonia focus on project free cash flows as opposed to the accounting profits earned by the project when analyzing whether to undertake the project? Caledonia should focus on free cash flow rather than accounting profits. The reason being is because with free cash flow that money coming in can be immediately reinvested into different projects or areas of the firm to start earning higher revenue. By focusing on the incremental cash flows Caledonia can analyze and determine the benefits and the costs to any project.
The maximum value that was proposed for the Drake equation, N = R x fp x ne x f1 x fi x fc x L, was N = 1,680,000. The values that have come to the conclusion are as such: * R = 7 * fp = 0.6 * ne =2.5 * f1 = 1 * fi = 1 * fc = 0.8 * L = 200,000 (7 x 0.6 x 2.5 x 1 x 1 x 0.8 x 200000) leaving N, the maximum number of communicative civilization to be 1,680,000. How does the value change if you double the lifetime of communicative civilizations? The value of ‘L’, the lifetime of communicating civilization and existence has been minimally estimated to 10,000, by doubling that, 20,000 the value of the number of communicative civilizations doubles to 4, only a vague rise in statistics. When the maximum value of L, (200,000) is doubled to 400,000- the number of communicative civilizations (N) changes to 336,000.
2 Try to avoid threatening the security of people. When change affects the security of people, they will resist. 3 Allow positive alterations to support the business replica 2. Laser-like focus on the accuracy of the assumptions and conclusions. Do these goals appear to support the company goal of doubling sales next year?
New innovations will be considered and implemented, but the company will have to decide if they are working. Going forward, a successful innovation will be defined as a new product or system that saves the company resources or increases sales. The innovation will have to be cost-effective because spending more than the company saves will not result in success. Each store will have clear goals and expectations. Any stores who show growth over last year will be rated as successful.
Apple could improve its operational activities to be more ethically. For example Apple could take action by improving their packaging and making it more recyclable and reusable. Apple does have a recyclable program set up however it doesn't`t apply to all Apple products. In order to improve their scheme and make this particular operational activity more ethical then Apple could include all their products in the recyclable scheme. Other ways in which Apple could improve their operational activities is by reducing their carbon footprint.
Since the Walton Work Wear line is in the production stage, its accumulated development costs should be capitalized. The Carroway Cool Top has not started it commercial production which would allow the development costs not to be amortized yet. Also interest costs on loans to generate financing for the R&D activates of a product can be capitalized rather than expensed. The capitalization of interest would allow CCL to reduce taxable income in the future when it is more profitable. I would recommend that CCL make the above changes immediately so that the financail statements are not incorrect.
Midas Week 1 Assignment BUS 644 Midas This paper will address several issues that are caused in the business operational efficiencies and the various solutions to minimize those issues in business operations. Business operating efficiency is nothing but the ratio between the input to run a business operation and the output gained from the business. In order to improve the operational efficiencies, it is very important that output or productivity surpasses the input. According to (Vonderembse & White, 2013), “the productivity increases, organizations can do the same work with less effort or can do more work with same effort. Increase in the productivity reduce costs, lower price and provide a basis for competing in a world markets.
In the view of implementing differentiation strategy, the bank should focus on creating products or services that are perceived as unique. In this case, Mountain Bank should concentrate on product or service developments that the customers value rather than preserving the lowest price and make them unique that would be seen as different from all the other banks. From this perspective, a stable exceptional customer service which has lower turnover rates at employee level would be an option to follow this strategy. Also training of employees at teller positions would create better relationships with customers and let the employees to behave more flexible to guide the customers in the current line or even to offer new products or services. In the view of implementing cost leadership strategy, Mountain Bank should develop a pricing method with lower prices comparing to its competitors in order expand its lines to real estate and mortgage banking and corporate banking lines.