Body language is in face a huge part of communicating, this is known as non-verbal communication examples include: • Facial Expressions • Gestures with arms or hands • Eye contact. Tone of voice is also vital as this is how patients will be able to sense our mood. If you were in a bad mood your tone of voice could reflect this and be louder and have a hint of agitation. When gesturing using hands and arms, this could come across as being threatening however some people do this hand and arm gestures in a positive way of communicating for example – in teaching, some teachers would use gestures to give examples of how to complete the
Always be sensitive and understanding, you may have to adjust or adapt what you want to say by ensuring you say it the right way to convey your message, your feelings or ensure opinions are expressed clearly with no misunderstanding without giving offence to the individual. As a practitioner you should provide encouragement to children and parents, reassurance and any necessary information. Some individuals are quite confident to voice their feelings or opinions openly, others may be less able to express their views. If the latter you may need to observe body language, facial expressions and what they don’t say to show you how they are feeling so that you can use this to communicate effectively with them. Another reason it may be hard to verbally communicate is if English is not their first language and you will have to use body language and maybe actions, especially to help the children understand what you are saying, and also speak very clearly in a friendly tone.
The career will have to be observant, an active listener, promoting communication, be able to ask questions/open/closed/lead, give advice, body contact, guidance and also give encourage to the client. By doing this, the career would have created an impact therefore making the client to build trust and confident on him/her. 1.3 Analyze features of the environment that may help or hinder communication. Lighting: a room without sufficient light can hinder communication for people with visual disability. Light sufficient: light sufficient environment helps in communicating with disable people such as hearing impaired person, this would allow them to see and understand what the career is trying to communicate across to the client and in a case of sign demonstration it will help to create visibility for the client.
Communication is a big deal so they are taught these ability when they first start basic training. Effective communication is important in the workplace it helps them engage with their co-workers, so communication is top priority when it comes to public services. Non-verbal communication: Non-verbal communication includes body language, hand gestures it is important especially communicating with someone who’s English is poor or a deaf person. Your body language shows more than what you’re trying to say. Verbal communication: Verbal communication is the most effective communication it can be spoken over the phone and also face to face.
Unit 393 - Understand Sensory Loss 1.1; Sensory losses can have a very negative impact on individuals that suffer from them, it can lead to loneliness and possibly isolation. As we use our senses to understand the world around us through body language, collecting information and communicating, when someone’s senses is impaired it can affect the way they perceive situations. If a person has hearing loss then something as simple as hearing the doorbell can be difficult, this can lead to not being able to socialise and communicate effectively and could develop into isolation is extreme circumstances. Talking on the telephone and watching television will be a frustrating task for someone with sensory loss. Visual impairments can also be difficult in these situations and may affect a person’s ability to read body language, facial expressions and see gestures.
Cu1530 1.1 identify the different reasons people communicate People communicate to express needs; to share ideas and information; to reassure; to build relationships and maintain; socialise; to ask questions; to share experiences to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. 1.2 explain how communication affects relationships in the work setting Communication affects everyone in a relationship. it is essential to establish good relationships with wide range of people in the care setting without good communication the client will not receive the best care he/she requires.This is because things may get missed as information is not passed on. 2.2 describe the factors to consider when promoting effective communication Factors to be considered are your tone of voice, the context of the way it is spoken, your posture and your facial expressions all these have a impact on building a relationship with the client. 3.1 explain how people from different backgrounds may use and/or interpret communication methods in different ways People use communication differently some country's a word can have different meanings or they may speak more formally, others informally.When we speak, we should Slowley and clearly as they may misinterpret us,this can cause misunderstandings.
Some other means are written letters, telephone calls, emails, picture cards and even interpreters. Also sometimes the best ways of communication are the old fashioned ways like face to face spoken communication. By using different means of communication it can empower individuals to promote their own rights and views. There are also lots of different needs that have to be met as well as lots of different ways to communicate. Needs such as Deafness which will have its own method of communication such as the use of sign language or picture cards or written
“Whenever we write, whether it’s an email to a friend or a toast for a wedding, an English essay or a resume, we face some kind or rhetorical situation” (Bullock, Goggin 1). There are many different ways to get your point across when it comes to writing, but without a strategy, your point will not be heard. You have to consider what your rhetorical situation is before you start. Bullock and Goggins had some great strategies to go by when it comes to writing. They believed that, “We have a purpose, a certain audience, a particular stance, a genre, and a medium to consider- and often as not a design” (Bullock, Goggin 1).
CU303P/CT303 Principles of Communication in Adult Social Care Settings. 1.1 The different reasons why people communicate are To express needs, to share ideas and information, to reassure, to express feelings, to build relationships,to ask questions and to share experiences. 1.2 If you do not show effective communication then the person/people you are communicating with may not understand what you are trying to communicate to them. They may also misunderstand what you mean and give you an invalid response. 1.3 It is important to observe an individuals reactions so you are aware they understand what is being communicated to them.
The reaction of a s/u is important, they could be in pain, different opinions and portray their feelings. Finding out a s/u communication and language needs is to speak clearly, fluently without hesitating making sure you are understood, if the s/u cannot speak then you can do sign language, communication books, pictures, writing. If you are having problems communicating with your service user then I would ask my manager. If you talk in jargon the s/u will not understand you. Good communication and understanding of your s/u and offering appropriate feedback, they may have a hearing problem and may not get the whole conversation, making sure that there is not any other noise going on in the back ground so that you are clearly understood by either body language, attitude and signs.