“The criminal justice system includes courts, police, and corrections. The formal channels are the strict procedures defined by the policies of the organization. The informal channels consist of the undocumented sharing of information. Both channels share in the efficiency and inefficiency of information sending and receiving” (Sinclair, 2011). Examples of formal communication channels include procedures, assignments, and various job descriptions.
While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively. It is important that service users trust the service providers because the service user may not take the service providers advice with could be potentially dangerous or even life threatening. Some conditions, such as having a stroke, being depressed or having other mental health problems may affect an individual’s ability to communicate, because they affect the person’s
Formal channels are the traditional route or method of communication in any police organization usually follows the chain of command. This type of communication channel is typified by formal orders, directives, and written memorandums (Wallace and Roberson, 2009). This means that when messages are given they are passed down through clearly written memorandums and policy statements. Formal communication within a police department’s chain of command works in a downward motion. As information comes from the Police Commissioner it flows all the way down the chain of command, and the information is then passed to the police officers on local patrol.
People base their encoding or transmitting of information on their personal experiences and expectations. Physical barriers are the aspects of an environment that make communication more difficult. These barriers include a rigid chain of command that requires the officer to report to a supervisor instead of informing a peer about information obtained regarding a crime. Semantic problems can be defined as “the inability to agree on the meaning of certain terms, with a resulting loss in the ability to communicate clearly. Ineffective listening is the failure to hear or receive what the other party is transmitting.
When an officer has an equipment malfunction or has to report to a supervisor instead of a peer it will be considered a physical barrier (Wallace & Roberson, 2009). Then comes ineffective listening when a person may hear what is being said but does not know what is said. Distractions, not interested in the topic, and even emotional evolvement can create this barrier (Wallace & Roberson,
He said that strong group feelings, increased self arousal and a sense of anonymity leads to reduced self awareness leading to Deindividuation. And finally, Prentice-Dunn and Rogers said that being in a large group makes people aggressive for two reasons, both linked to a loss of self identity. The two reasons are: Reduced public self awareness, the individual feels like they cant be identified. This allows the individual to act more aggressively as they feel they wont be caught. And Reduced private self awareness: the psychological arousal caused by the crowd and the strong feelings of group membership prevent the individuals from considering their own morals, ideas and making rational decisions.
L.O 3 Understand how to reduce barriers to communication 3.1 identify barriers to communication There are many barriers to effective communication such as; * Speaking a different language: When someone speaks a different language or uses sign language, they may not be able to understand what the other person is trying to say. * Sensory barriers: When someone cannot receive or pass on information because they have an impairment to one or more of their senses, the most common is hearing or seeing. • Slang – when a service user uses language that not everyone, in working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. • Jargon – when a service provider uses technical language the service user may not understand. • Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well.
Criminal justice organization is no different than working at a department store. Some strategies that could be implemented to overcome communication barriers would be to give your undivided attention to the person presenting the message. Another strategy would be to not be so close minded about everything and everyone. We are all different and perception is reality to most. Another strategy would be to think before you act.
If a leader is lacking in interpersonal communication skills, the message is likely to be misunderstood, causing confusion among those who are following. In regard to the criminal justice system this type of miscommunication could result in the loss of a case, incorrect charges filed, and possible violation of code of ethics. Because the information an individual is in charge of in the criminal justice system often times is so sensitive the lack of interpersonal communication can result in the loss of a leader’s position within the organization. It is the best practice to develop or possess excellent communication skills and interpersonal communications if a leader
Also non-verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them or the fact that people often use short hand when texting which can be misunderstood. In professional places we often use acronyms that can make understanding conversations difficult. In meetings where parents and carers are present it is important not to use there acronyms as it could cause an alienation of the parents and carers who we really need to keep onside. I have attended meetings where I have felt out of