TLIP4001A ASSESSMENT ACTIVITY 1: How can examining future opportunities and directions help towards the contribution of a shared vision and values for the workplace, and the shaping of business goals and objectives? A customer service delivery plan is a strategic and tactical plan for achieving marketing objectives. It is a detailed document that determines how new business will be acquired and how the existing customer base will be maintained and strengthened. Customer service delivery plans are not just about targets and how to achieve/exceed these targets. ASSESSMENT ACTIVITY 2: Why is it necessary, as part of the planning process for customer service teams, to review previous performance and successful approaches and to identify factors affecting performance?
It allows the teacher, student, course leader and even governing bodies to look back and reflect of the information they require. It is vital that the teacher retains records on the subject they are going to teach. This documentation should include the syllabus, scheme of work, lesson plans, handouts and activities for the learner. Holding records of this type would allow another colleague to cover your session if for any reason you were unable to
Explain expectations about own work role as expressed in relevant standards As a teaching assistant I can refer to various standards which explain the expectations in regard to my job role. First of all I could refer to my job contract and job description for clear guidelines about my role. My job description outlines 4 main areas as expected as my main duties. There is support for the pupils, which would include duties such as establishing and maintaining positive relationships with our pupils. I should provide specific support to the pupils while supporting learning activities.
Some roles would include a business sponsor, business owner, project manager and IT manager (Wager, Lee, & Glaser, 2009). The responsibility of business sponsor is the person who is liable of the new IT machine, funding resources as well supporting the team with a new challenge in the work place. Business owners are the ones that have the final say on the new machine that will be implemented, as well as working with the project managers on the project. The project manager has a huge role such as resources, give timelines, communicate with the stakeholders about the progress of the project, and basically managing the project. IT managers make sure all the electronic networks are working correctly and help solve any issues or problems the business might have with the electronics.
Prepare a plan that identifies who, when and how stakeholder managers will be engaged to review and prioritise change requirements. 10. Assume your assessor is a manager you have identified. Consult with your assessor to review the changes you propose and to help you prioritise changes. Suggest and justify the priority you have assigned to each change you
Format your proposal consistent with APA guidelines. DQ 1: When should you, as a leader, communicate about a change? What are some effective ways or methods to communicate change? Why is it important to consider the process of communication in change management? DQ 2: What factors should be considered when preparing employees for a change?
Building an organization by grouping jobs into work units and allocating resources C. Identifying business functions and mobilizing leaders D. Being flexible and responsive towards customer needs and the competitive environment Correct! The correct answer is: D. A dynamic organization is, “flexible and adaptive, particularly in response to competitive threats and customer needs” (Bateman & Snell, 2011, p.16). 15. For today’s managers, the organizing function requires a higher focus on which of the following? A.
NAME: 3HRC Assessment Title of unit/s | Understanding Organisations and the Role of Human Resources | Unit No/s | 3HRC (HR) | Level | Foundation | Credit value | 4 | Assessment method | Written | Learning outcomes: 1. Understand the purpose of an organisation and its operating environment 2. Understand the structure, culture and functions of an organisation 3. Understand how HR/L&D activities support an organisation | Activity A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start.The information you provide should include: * a list of what the organisation produces or the services that it offers to its customers * an identification of the main customers * the purpose and goals of the organisation * an analysis of a minimum of 4 external factors and their impact on the business activities of an organisation * the structure of the organisation that includes at least 4 functions * an explanation of how these different functions work together within the organisation to optimise performance * an identification of the culture of the organisation and 2 ways this affects operations * how 3 HR activities support the organisation’s strategy * 3 ways HR professionals support line managers and their staff | Assessment Criteria1.21.21.11.32.12.22.33.13.2 | Evidence to be producedBriefing note of approximately 2000 words | Assessment Criteria guidance: | AC 1.1 & AC 1.2 | Learners should briefly describe the purpose and goals of an identified organisation, its products and services and identify its customers.
Management System Fahad Ibne Rahman Ashland University MBA 501 Organization Design, Development and Change Management Michael J Colburn, Ph.D. Date: 10/10/2013 MANAGEMENT SYSTEM The management system is mainly composed of response to change, leadership and human capital. Success of business depends on a lot of facts; among them response to change, leadership and human capital are the key factors. These determine the flow of business towards the road of success. It is vital for organization leaders and executive management to identify positive and negative changes and accordingly take necessary actions.
This year, I will have each group to write a code of conduct that they will follow. 4) How would you ensure that you are being ethical in your teaching of gifted students? To ensure that I am being ethical in my teaching of gifted students is attend workshops and conferences to improve my methods of teaching. By joining the National Association for Gifted Children will keep, inform on the last research and teaching strategies. 5) What are the reasons these questions are important?