UMUC Haircuts will seek to differentiate itself from its competition by introducing a new business model that revolves around attracting young, affluent customers. We will provide exceptional customer service, invest heavily in customer satisfaction to enhance the client experience, keep the Salon upbeat, spotlessly clean and well maintained, and enhance it by adding in up to date and efficient services. Porter’s Five Forces Analysis Buyer Power: Buyer power is high because customers have many different hair products and a new salon to choose from and typically choose a salon based on individualized needs. Customers can have a positive impact on the business. Attracting and retaining them will be the most important part of the new business strategy.
WANGUI MUTHAKA CASE ANALYSIS 2 “ROI for a Customer Relationship Management Initiative at GST” EBTM 740 Tuesday March, 10th 2015 This case attempts to assess Teradata, a data warehouse technology provider, proposed data mart consolidation program for GST which would improve the effectiveness of the marketing programs and also increase the retention of the quality customers. In addition to that, the company could also analyze the trends of different customer, changes in their tastes and also launch new policies regarding to the needs of the customers. As a result, this would increase the profits of the company and hence, its market share significantly. The CFO of GST, Mark Johnson and Vice President of marketing, Erica Kolks are concerned regarding the profitability of the proposed program. The management of the company has decided to introduce changes to the business processes.
12 month goals: Increase turnover by 30% by: • Introducing 20 new products including a range of 6 ‘health’ lollies that have added nutrients. KPI- Sales staff to promote the companies products to clients, this includes any new product lines. KPI- assistants who make customers feel welcome, attend to their questions and needs knowledgably and promptly Timeframe- 12 months Build market loyalty by specifically targeting ‘tweens’ as customers by: • designing new packaging specifically designed to have greater appeal to the 7-12 age group. KPI- Sales staff are to target identified groups for increased sales. • introducing a club membership for ‘tweens’ that gives them free gifts for purchases over specific amounts KPI- Sales staff are to include during sales transactions or whilst
The analysis of this case will help us understand the process Mary Kay Cosmetics took to internationalization of the firm, reasons why the approach the company took to internationalization hasn't worked, and why its competitors are more effective in foreign markets. The case will also evaluate the processes and strategies companies need to consider and implement while internationalizing the firm which would ensure that that they are entering the right market. One of the advantages of Mary Kay Cosmetics is that it espouses a very strong entrepreneurial culture. Mary Kay Cosmetics attracts women who are not only interested in looking glamorous and teaching others on how to take care of their skin, but also those who are interested in being independent, successful, and having their own businesses. Mary Kay provided them platform to
Case Study, Stage 1: Business Environment Analysis Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study” and be sure to take a look at the “Walmart Example.” Purpose of this Assignment This assignment gives you the opportunity to apply the concepts of the Porter Five Forces model to a specific business, develop a strategic direction for UMUC Haircuts, and identify a process that could be improved with the use of technology. This assignment specifically addresses the following course outcomes to enable you to: * analyze business strategy to recognize how technology solutions enable strategic outcomes * analyze internal and external business processes to identify information systems requirements. Business Environment Analysis for UMUC Haircuts UMUC Haircuts has been in business since 1995 and has seen an increase in competition from a variety of competitors, as described in the Case Study. With the news that a Hair Cuttery is likely to open only five miles away, Myra, the owner of UMUC Haircuts, is concerned and has asked you to help her assess the impact on her business and how she can deal with it. worried and is looking to you to provide reassurance that the competition will not affect the business.
Question 1 In order for successful expansion of the new line of energy drinks that Snazzy Sodas are promoting careful considerations in the marketing strategy will feature. (Armstrong 2012 p52) The market targeting strategy has to maintain a customer centred motivation. Through dividing distinctive markets by processes of individual and personal characteristics, wants needs and behaviours of the consumer the basis of the marketing segmentation is established (Armstrong 2012 pp52-55). From this position greater classification of the market segments can be maintained. The target market for the energy drink would redevelop and associate with varied amounts of current markets to carefully build and generate profitably whilst upholding customer value.
(p. 80) Young women really loved the bobbed hairstyle. One fashion magazine predicted that the bobbed hairstyle would not last very long, but it did and they were forced to show more bobbed hairstyles in their magazine. The cosmetic industry made lots of money as well because of all of the products they were pushing to women. By 1929, some 2,500 different perfume brands were created along with 1,500 face creams. (p. 80).
The company was the first to introduce diapers that focused on skin care, using baking soda for odor control and aloe vera as a skin-soothing treatment. These new products were responsible for increased grocery store channel penetration between 1995 and 1997 and earned them an award for the most innovative children’s product in 1997. 5. Drypers Corporation has relied heavily on print advertising in parent-oriented magazines and they regularly place coupons in daily newspaper food sections. They also ship thousands of diaper samples to pediatricians annually, along with coupons.
It is part of pop culture and the height of fashion. Pantene has over 100 hair care and hairstyling products in the United States alone. Pantene delivers on all your hair care needs and possibilities. Pantene Pro-V advertisements use logos, pathos, and social and cultural contexts to try to persuade their audience into buying their products. The following advertisement is promoting a new hair product by Pantene Pro-V.
“I am on this stage because I am a pretty, white woman, and in my industry we call that a sexy girl,” says Cameron Russel on her Ted Talk. While people in poorer countries can’t pay for surgery that they need to survive, Americans spend millions on surgery to make them look better. For example, the number of breast surgeries increased five hundred and ninety-three percent from 1992 to 2002 according to the American Society of Plastic Surgeons website. Magazines geared toward woman are filled with cosmetic advertisement, which targets women in their teens to thirties. Its main contents are make-up, jewelry, fashion design, and celebrities.