Sometimes, the staff exchanges the product with a different size that is suitable for them and whether it makes them happy. In addition, Primark is an outstanding retail company, so the customers would want their staff to have good product knowledge, someone who knows the idea of what they customers like and don’t like. So therefore, it benefits the customer to trust the staff and they would have a good understanding with negotiating with the offers such as ‘sales reduction, which is quite useful in a business. How effective customer service benefits the organisation Great customer service makes your customer feel that you care about developing in long term relationship that means you are not only make more sales, however it does benefit the business in different ways , such as : Repeat
Development benefits organisations because they can use you’re skill to better their company which in the long run betters you as you then get praise and promotion later on in you’re carrer. With this promotion people will give you more respect and say into how the organisation runs rather than just doing what you’re told. Further development and showing you can use these knew skills to the best of you’re ability shows you’re an all rounded good employee which benefits everybody. 1.6) there are all different routes depending on the career you choose and the routes you go down. In the RAF where you start is very important to where you end up, saying that some people (often very ambitious people) do change their careeer route if for example they’ve reached the highest rank or feel they can do better.
This will benefit both yourself and the company as it will expand your knowledge base and help to improve productivity and efficiency within your organisation. Assessment Criteria 2.5 The purpose of treating others with honesty, respect and consideration is to help create a positive, professional and friendly environment and to also improve the overall happiness and job satisfaction of all employees. The benefits of this will help strong and trusting relationships to exist between colleagues, to give a feeling of being valued and respected and helps colleagues to understand one another. It will benefit the company as employees are more likely to meet their deadlines and be happy with their jobs making the company run more smoothly,
In conclusion, Kudler Fine Foods needs an effective management team to operate successfully at their best ability by allowing them to implement their knowledge and skills to improve productivity around the business. Improving the website will definately allow the business to improve service therefore will atract more clients to increase revenue. Fixing this issue will improve many other areas of the business and become a better
Basic Business Objectives • Profitability - Making a profit is the main objective for most businesses • Customer base – A business aims to increase the amount of customers it has in order to increase profit. • Public profile – Businesses need to have a high public profile to get new customers. • Sustainability – Economic survival is very important to businesses and they must plan ahead to ensure this. • Staff training – Businesses must keep all their staff adequately trained for the job they are doing. • Customer Service – Businesses should aim to have good customer services because it is important to keep customers happy.
Training programs and incentives will allow our team to continue to grow offering the best service to our clients. Properly retraining current employees will allow the staff to see just how American Care Call Center 2 important customer service is. This refers to the service that a customer receives before, during, and after a transaction. This includes a series of activities designed to enhance the level of customer satisfaction. This means that customers will believe that the product or services provided to them has met their expectations.
The economic benefits of high customer loyalty are measurable. When you consistently deliver superior value and win customer loyalty, market share, revenues and profitability all go up, and the cost of acquiring new customers goes down. A clear and structured new customer induction scheme will boost customer loyalty and retention, increase the frequency of purchase and raise the dollar value of each transaction and increase referrals. Customer induction schemes are a vital step in business growth as they deliver higher yielding customers and drive up profits by reducing the need to spend money attracting new customers. It is very much about long term retention marketing and is purely created through exemplary customer
It can also help us to win over new customers or even create customer loyalty from current customers. We currently have sufficient marketing strategies to increase loyalty and profitability of consumers. However, the organization can create more strategies to have long lasting success. According to "How to Develop Marketing Strategy" (2013), “A carefully planned marketing strategy provides continuous benefits to a company”
Acquire or Develop Talent Tanglewood should acquire talent, because it wants to keep performance and customer service at high levels. In addition, while old stores under Tanglewood have the same basic look, the management styles and human resource can use some improvements. Acquire talent is very helpful for new stores, because employees would “hit the ground running” and be at the peak performance the moment they arrive. Hire Yourself or Outsource Personally, I think Tanglewood should hire itself. Outsourcing is more practical for small and medium companies.
While all of the other competition requires that the customers come to them. There are other actions that can be taken to assure we stay above the competition. Advertising would keep us afloat as well as carrying our product/service out to potential clients. Promotions are easy to input into the business, like giving customer discounts for repeat visits, cash back, and coupons when reached membership