Assessment 1 1) Perform research on the topic of personal work planning. In your own words, explain the importance of creating and maintaining personal work plans. If you are not working, but are part of an association or know of an organisation, please answer the question accordingly. It's important to develop effective strategies for managing our time at work to balance the time for more and less important or urgent and important tasks rather than those that are not so important. A personal work plan helps us to stay organized, meet deadlines and complete all the tasks involved in our job.
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
NVQ3 TASK B 206 Handout This handout has been designed to assist you during this staff induction, It should be used as a guideline, and read in conjunction with the rest of your induction folder contents. Agreed ways of working, means that this company, managers, colleagues and yourself, are bound to work to an agreed set of guidelines, policies, practices and procedures that have been prepared and designed to incorporate the whole company, and to bring consistency to the team as a whole. Limitations are set out within your job role description. Please identify these limitations, and ensure that you work within this role. Amongst the company's policies and procedures, you will find such guidelines, as 'equality and diversity'., and 'dealing with harassment and bullying at work' These policies exists to enable all employees to work cohesively.
Following these guidelines, procedures and codes of practice allow everyone to be treated equally and help prevent or solve any issues that arise in the work place. Planning and priority of my work is fundamental as without a plan I would not have a clear idea of what needs to be done, affecting my time management and causing disturbance to others who are depending on my work. With a plan such as a ‘to do list’ I am able to work effectively and efficiently knowing approximately what I am doing to guarantee anything of high importance can be processed immediately. As a result, if I am asked to take on more work I can check my plan and give a realistic answer. Agreeing to realistic targets and being honest with the amount of work I am able to handle allows me to manage my work flow accordingly ensuring targets are realistic to achieve.
1.2 Explain the purpose of planning work, and being accountable to others for own work Planning work in advance helps to make sure all daily tasks are completed on time and to a high standard. By making a to-do list I can prioratize which tasks are most important. In my job one task in particular takes priority and creates the other jobs that need to be done and are just as important. These other tasks may build up if care is not taken to fit them into a working day. By making a record of what I have done I can show others and use it to be accountable for any work that I have done.
In the tables below I will be evaluating the usefulness of the documentation used in the interview pack for a chosen organisation used in the interview process. I will talking about the strengths, weaknesses, purpose and giving it a ranking and justification. | Job Description | Purpose | This informs the applicant about the job. It includes the position of the job, location and contact information. Different organisations will have their own particular information that they will include however there are set keys facts that must be included.
Agreed ways of working Agreed ways of working are a set of rules, regulations, policies and procedures set out by your employer or organisation that you work for that inform you what to do and how to work to fulfil your role and job description. They include various pieces of legislation as well as best practice and are there to benefit and protect you, the individuals you support and your employer. Details of procedures on how to undertake certain tasks are described in full including how to; deal with disciplinary issues and allegations of abuse, assess and manage risk, allocate resources, respond to emergencies, administer medication, deal with death and handle admissions. They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm. Sometimes you may have to work in best interest and instinct to fulfil your job role.
Name: La’Toya Smith-Burton This unit is about managing your work in a way that makes sure you will be able to work effectively with other people in the business environment Questions | Answers | 1. Understand how to plan work and be accountable to others | Outline guidelines, procedures and codes of practice relevant to personal work (1.1) | The guidelines procedures and codes of practice relevant to my work are as follows: >To take care of company property that I use, such as Computers, printers and phones >To respect confidentiality with regards to things going on in the office and learner information that we hold >To follow customer services guidelines to promote a positive and professional image of the company >Maintaining calm and professional when there are customer complaints > Following the correct fire drill process > Reporting accidents in the workplace Examples of guidelines in the workplace: Phone calls >Answer the phone politely ("Good Morning/Good afternoon...") >State the name of the company, in this case Caleeda Exchange If the caller is calling for someone else, politely put them on hold and then enquire as to whether the person they are calling for are available to talk. | Explain the purpose of planning work, and being accountable to others for own work (1.2) | Planning work involves management, organising and prioritising your work. A plan gives us a clear idea about what is to be done and helps avoid duplication of work. It allows me to manage my time effectively to meet objectives and deadlines.
Explain the procedures that might be followed to ensure that team members work together and understand their roles and responsibilities? Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake requited roles and responsibilities. "Policies and procedures may refer to: - organisational guidelines and systems that govern operational functions - procedures that detail the activities that must be carried out for the completion of actions and tasks - Standard Operating Procedures" How can team leaders support and guide colleagues with regard to involvement in innovative and creative problem solving? Managers and team leaders can be encourage creative contribution from team members by providing an environment that supports new ideas and recognises contribution. It is then up to supervisors, managers and senior management to support and sponsor those i How is it possible to monitor the work of teams and to reflect on how well teams are working?
1.3: Explain the purpose and benefits of agreeing realistic targets for work The purpose for agreeing realistic targets for work is to keep everyone on task and focused on a target that is achievable. This way, everyone can effectively reach targets efficiently. The benefits include fast and reliable agreement and completion of tasks at hand. 1.4: Explain how to agree realistic targets I can agree realistic targets for my work by trying to make sure that they are realistic and possible to do in the time I have been given and with the resources I can use. 1.5: Describe ways of planning work to meet agreed deadlines To meet agreed deadlines I should make a list of work that needs to be done together with any required dates for completion and prioritise the order that I will need to undertake the work.