Business Admin Essay

284 Words2 Pages
To find out what is expected of me and my work standards in an organization I would first ascertain the organizational goals and culture outlined in the organization’s mission statement and discover what the relevant industry standards are. I would determine the competence levels in technical and generic skills required, which should be outlined in my job specification. I would then ensure that my competencies and goals align with the organization’s requirements. Having a clear understanding of customer expectations, perceptions and value is essential in being able to meet their demands and thereby assist the organization in achieving its goals in meeting customer demand. Observing and learning from competitors within the industry assist in determining direction and avoidance of mistakes, as well as customer demand and product development. Continues improvement/development is essential to the ongoing success of an organization and therefore to all employees. To maintain my value within the organization I would ensure my own effectiveness and continues development by gaining feedback from manager, colleagues and importantly, clients, as each job depends upon customer satisfaction, using key performance indicators (KPIs), skills audits and performance appraisals. I would then collate that information to determine my effectiveness within the organization and if there are any skills gaps and take courses/better myself to close the gaps. Once I had identified what was expected of me and my work standards in the organization, I would create work strategies/plans to follow. In achieving its goals an organization needs to create organizational plans, which include: required inputs, strategies, resources required, personnel responsibilities, methodologies/strategies, processes and procedures, timeframes. To align with organization’s goals creating my plans include:

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