Bus 517 Assignment 1

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1. The situation between Palmer, Olds and Crosby is a difficult one to be placed in. At the end of the case, it was already decided that Olds would no longer be working for Palmer. At that point, it did not matter whether or not Palmer still needed him for auditing work or anything else for that matter. Regardless to whether or not he had any reservations about the decision, the fact remains that the decision was conclusive. The only recourse Palmer could truly have by the end of the case is to look at the situation as a learning curve. He had no way of knowing the outcome or repercussions behind sharing an employee within the same firm to perform two different tasks. He also had no way of knowing the emotional effects the decision would have on the employee’s family life. These factors played a major part in the employees behavior while causing some level of guilt to the supervisor. The proper response to Sands would be to voice the concerns surrounding the decision and implement a solution to avoid future situations like these. Any other response could cause conflict within the company if not expressed in the right context. 2. Losing Olds was a definite blow to Palmer’s team of accountants. However, one step that Palmer could have taken to avoid the situation is to never have agreed to the terms set forth by Crosby in the first place. He could have also opened up the lines of communication between all parties to decide if the splitting of shifts would work for Olds work life and home life. Additional conversations outside of the one that Palmer had with Crosby should have also taken place to make sure that all parties were on the same page the entire time. Knowing the employees preference in terms of workload is also important. The fact that Olds preferred consulting work over auditing work gave Crosby the advantage by allowing Olds access to take on a different

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