Bus 210 Business Models and Systems

452 Words2 Pages
Fast food franchises, such as McDonalds, establish a pattern of certain protocol and standards to set themselves apart from the rest. Their product is known worldwide and their signature sandwich even has its own song. I can’t think of one person who has not ate their at least once in their lifetime, can you? To understand how McDonalds works though we must understand its make-up, its foundation as a business. This restaurant did not start as a franchise but it eventually became one through its success. McDonalds makes and produces fast food in exchange for money. That is their purpose as a business and they have been quite successful. I never realized how big or successful they were until I ate McDonalds in South Korea when I was stationed there last year. It reminded me that America is not the only place in the world that has the simple joys we grow up yearning. McDonalds’ employee base is usually for the starter group. What I mean by this is that is generally employs high school teens or younger adults who are not established in the economy or life yet. This is not completely true of the employee makeup but close. You could also see senior citizens there as well. McDonalds is not bias to who it hires I just think, in my opinion, they stick with the less experienced, new-comers because they can keep the wages low, thus improving profits. As a franchise it has mastered the ability to stay successful and always be considered a “Fan Favorite” amongst the population. This is not by coincidence but because of strict values that require a high standard. It involves its employees to work together to produce a product that is hot, fresh, great tasting, and in a timely manner. This may sound simple but things can be deceiving. A drive-thru worker takes the order over a headset, a grill worker cooks the meat, a food preparation specialist makes the food, a

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