Essay On Relationship Marketing

5258 Words22 Pages
Unit 11 Assignments 1-5 BY J.W. RUTGER VAN DER HORST
 School: Study: Learner name: Learner number: Unit title: Unit code: Assessor name: Version: Date: ROC Midden Nederland International Business J.W. Rutger van der Horst 469591 Relationship Marketing K/502/5431 Olaf van Ginkel 1.0 23/9/2014 Page 1 of 20 Introduction This unit exists out of the following assignments P1 P2 P3 P4 P5 Describe the development of relationship marketing. Explain how relationship marketing can be applied to a selected business. Describe different methods used to attract and retain customers for a selected service/product. Use different techniques to identify perceived quality gaps for a selected service/ product. Explain how a customer relationship management system is used in a selected organization. For some assignments I had a scenario. This scenario can be found below You work for Pieter Drinkwater; a wholesale company in beverages in beer and wines. His customers are retail outlets across the country and some hotels. Mr. Pieter Drinkwater senior started the company about 40 years ago…show more content…
CNN offers me a large part of the information that I want to know about recent and/or current events, but not everything. Therefore a two out of five rating. I want teachers to know me and teachers want me to be proactive. Because I need the organization, and the organization needs me, we are a partnership. I rate the ROC Midden Nederland four out of five, because They do not always give quality for my money. Trans Link Systems B.V. is responsible for my public transportation card. This card enables me to travel freely from monday to friday and with a 40% discount in the weekends. I have never had trouble with their products and services and am satisfied with the price. Therefore I rate them five out of

More about Essay On Relationship Marketing

Open Document