New goods and services come to market after a sequence of activities:
production and launch.
This case study shows how BSI British Standards (BSI), the UK’s National Standards Body, supports businesses at every step of this process.
BSI was the first national standards-making body in the world. It started in London in 1901 as the Engineering Standards Committee. Today it is part of the BSI Group with offices throughout the world.
BSI is perhaps the best-known standards provider in the world.
As well as facilitating the creation of British Standards, BSI publishes information about standards, safety and efficient practices. Along with other organisations, it supports training to show people how to use and work with the standards. As the UK's National Standards Body, BSI also represents UK interests across all of the European and International Standards committees.
A standard is a voluntary code – not a regulation. This means that companies can choose whether to apply a standard. However, there are a number of major benefits from using standards:
Standards protect consumers. They can be confident that the products they buy will be safe and reliable.
Standards encourage the development of new technology and services. Businesses developing new technologies work with BSI to provide safe goods and to introduce efficient processes.
Industry benefits because the standards are recognised internationally. Businesses that apply standards are recognised as providers of quality goods. This enhances their reputation and helps them to increase sales.
BSI works with manufacturers, users, research organisations, government departments and consumers to identify what these standards should be.
Most new products and services are the result of research. Sometimes innovations result from a moment of inspiration. More often, they come from looking at what others are doing, what the market wants and what is acceptable. This is...