SECTION 1: ESTABLISH PERSONAL WORK GOALS ------------------------------------------------- Top of Form Activity 1 * 1 What characteristics do you believe a positive role model in the workplace should demonstrate? Bottom of Form 2 Describe a person you have looked up to as a positive role model. What qualities in them did you admire? What made them a suitable role model? What did you learn from them?
The presentation must provide specifics on your recommended technology upgrades and your rationale behind them. The presentation must also address the following questions from Poppler’s management: How are POS, SKU, and RFID related, and what components should be integrated into the business? Will POS systems improve the efficiency of the business when compared with existing systems, why or why not? What customer tracking systems are available? Which tracking system would work best for Poppler’s and why?
A potential new employee must have the skills and qualities which match the job requirements. It is in Tesco’s interests to recruit employees who will portray a professional image and communicate effectively with colleagues and customers in order to reflect a positive image of the company. The skills and qualities a potential candidate possesses, has an effect on their capability of gaining and maintaining employment. A CV is a document in which a jobseeker uses to advertise their skills and qualities which may appeal to a potential employer. In addition to skills and qualities employers take into consideration a person appearance and image.
updating and communicating a strategic plan? Why? Was the strategic plan of your organization been communicated to you? If yes then who and how was it communicated? If not how does it affect you organizational effectiveness?
TLIP4001A ASSESSMENT ACTIVITY 1: How can examining future opportunities and directions help towards the contribution of a shared vision and values for the workplace, and the shaping of business goals and objectives? A customer service delivery plan is a strategic and tactical plan for achieving marketing objectives. It is a detailed document that determines how new business will be acquired and how the existing customer base will be maintained and strengthened. Customer service delivery plans are not just about targets and how to achieve/exceed these targets. ASSESSMENT ACTIVITY 2: Why is it necessary, as part of the planning process for customer service teams, to review previous performance and successful approaches and to identify factors affecting performance?
Job Analysis Dannielle Schilling Industrial/Organizational Psychology PSY/435 February 08, 2012 Stephen McLaughlin Job Analysis The purpose of a job analysis is to study and evaluate jobs and their descriptions. Further an analysis describes the qualifications to fulfill a position and the characteristics necessary of the workers who will do it. For example, what are the tasks of a job? What are the characteristics of the personal who will perform the job? Two different characteristics of a job analyses exists; the job-oriented and the person-oriented (Spector, 2008).
Give examples of some recruitment, selection and/or induction policies Some examples of recruitment, selection and/or induction policies are: * Application processing * Interviewing methodologies * Job description and evaluation * Recruitment advertising * Training for new staff 3. What are some examples of recruitment, selection and/or induction objectives? Some examples of recruitment, selection and/or induction objectives are: * Maintaining product quality standards * Profitability * Establishing a continuous improvement policy for reviewing and evaluating progress * Performing additional market research to stay in touch with customer service needs * Increased staff retention Activity 2 1.What is the purpose of a policy as opposed to that of a procedure? Policies are guiding principles used to set direction within an organisation, created to deliberately guide decisions and achieve rational outcomes. Whilst procedures are designed to detail what is necessary to fulfil the policies.
The methods used for measuring employee skills are on the job and prior training, reference and resume screening, and assessments ("How Employers Screen Applicants", n.d). Screening for applicants that already have basic skills relative to the job desired would be the best methods for this company. Another method used for measuring these skills is performance evaluation. Based on information gathered and result logged we can evaluate and determine ways to improve individual employees as well
Workplace Motivation Stephen Hahne PSY 320 01/22/2014 Christine Page Workplace Motivation Retail companies implement different strategies to motivate their employees. These strategies are intended to improve employee performance, well-being, and overall job satisfaction. In turn, the company hopes to reduce employee turnover, provide better customer support, and increase employee loyalty. This paper will examine how various motivational strategies affect productivity in the workplace. It will include an explanation of the organization's efforts to improve performance, employees' resistance to increasing productivity, and management's philosophy of motivation and its practices.
1)." Allen 1998 "Supervisors develop an effective training program by assessing training needs and designing training programs to meet those needs (para. 13)." Â An effective orientation and training program needs to incorporate the employee's job function. By breaking down what is required of an employee and assessing what skills the employee already has one can implement an orientation and training program that will benefit the company as well as the