Boeing - Management and Leadership

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Boeing: Management and Leadership Marilyn V. Hicks-Hayes MGT/330 August 15, 2012 Raied Ramadan Boeing: Management and Leadership Introduction Management and leadership are easily intertwined in the minds of many. However, they are purely separate and distinct. Management is defined as “the process of working with people and resources to accomplish organizational goals” (Bateman & Snell, 2009, pp. 19). Leadership is defined as envisioning the future and includes guidance, support, and feedback for day to day activities. It involves initiating change as needed based on future activities (Bateman & Snell, 2009, pp. 438). Good managers lead and manage however good managers are not always true leaders. But, many top managers do perform effectively (Bateman & Snell, 2009). They not only institute a plan to follow to obtain organizational goals but they show you how to get there by hands on experience, innovative, and by progressiveness. In the 1990’s Boeing Company’s C-17 Globemaster program would have been cancelled if it were not saved by an innovative culture headed by program manager David Bowman (Boeing's Innovative Approach to Leadership, 2010). Boeing found, through the use of positional leadership and abandoning the command-and-control style of management worked better. By engaging the innovative ideas and collaboration of workforce directly and not through middle manangement, Boeing was able to save the program from the brink of cancellation. “The C-17 program “became the model acquisition program for the U.S. Air Force,” earning the Malcolm Baldridge National Quality Award in 1998 (Boeing's Innovative Approach to Leadership, 2010, pp. 34). Another example of Boeings commitment to leadership is in at the Boeing Leadership Center in Saint Louis, Missouri. This facility is well equipped to handle the custom designed curriculum which

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