Bmw's Decision-Making Process

663 Words3 Pages
BMW's decision-making process is a positive feedback process that goes from bottom to top and return to the bottom. In this mode everyone is encouraged to tell his true thought. Each decision is a collective wisdom based on massive discussions, which is a rather unconventional, open and non-hierarchical way of work. In BMW, managers would always receive letters from junior staff, including creative suggestions and simple comment. The manager’s office door is open to everyone to express their true opinions. BMW encourages each employee ranging from production workers to designers and marketers to express opinion. As new opinions emerge increasingly, no one would be punished for whatever odd new solution. This is the foundation and driving force for BMW to advance. This kind of environment ensures the validity of each decision and avoids insufficient creation caused by strict hierarchic and low efficiency to the maximum, thus BMW grows quickly into a leading luxury vehicle brand. Compared with rigid traditional manufacturing companies with bloated bureaucracy as well as poor industry competition and slow responding trend of market, the management structure BMW is smooth, flexible and responsive. Owning famous flexible production mode, BMW formed its corresponding corporate culture. The renowned Harvard Business School once took the flexible product customization and smart brand management of BMW as a case study. BWM can produce 1.3 million vehicles a year with continuous adjustment of production line and guarantee the quality with little error level. BMW advocates employees’ personality and personal relationship network (there is seldom barrier for innovation) in the smooth network development, by which they can form main bodies of innovation. Employees can enjoy improvement in the culture, history and target at the beginning of their entries. They can cultivate the

More about Bmw's Decision-Making Process

Open Document