Big Shoes Case

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Big Shoes to Fill by Michael Beer Comments (0) RELATED Executive Summary ALSO AVAILABLE Buy PDF The memorial service was a sellout. Jack Donally had been a colossal figure who commanded a lot of respect, if not affection. He’ll be a hard act to follow, Stephanie Fortas thought as she strained to make sense of the eulogy, delivered in a thick Irish accent by the same priest who had married Jack and Moira Donally 40 years ago. Moira must be feeling especially lost, Stephanie thought. A deferring, uncomplaining woman, Moira had apparently taken second place to Innostat all her married life, and just when it seemed that she would soon have Jack all to herself, he up and died. But it wasn’t just Moira and her five children who looked lost, Stephanie thought. Everyone seemed bewildered. As the CEO appointed by the board to succeed Jack just before his untimely death, Stephanie knew that a lot of people would be looking to her for answers. She edged forward to pay her respects to Moira, aware that a lot of curious eyes were fixed on her. “I’ve heard so much about Jack,” Stephanie said, offering her condolences to Moira. “I’m going to do my best to protect his legacy.” A One-Man Show That legacy was formidable. Boston-based Innostat was very much Jack Donally’s creation. He had transformed the company from a small local manufacturer of scalpels and other surgical equipment into the world’s best-known maker of prosthetic limbs and surgical implants. Sales had reached more than $2 billion, with the company employing more than 5,000 people at locations in Boston, Los Angeles, and Dublin, Ireland. Innostat also had sales and marketing country organizations around the world. A pharmacist’s son from the rough-and-tumble Irish American stronghold of South Boston—Southie to the locals—Jack had joined Innostat as a salesman right after completing a tour

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