Best Buy's Overview

2705 WordsAug 24, 201411 Pages
Overview Best Buy Company incorporated is an American multinational consumer electronics corporation which the headquarters is located in Richfield Minnesota. The company was founded in 1966 by Richard M. Shulze and Gary Smoliak as an audio specialty store. In 1983 the company was renamed and rebranded with more emphasis placed on consumer electronics. Therefore, Best Buy been in business for approximately 48 years and they claim to have over 155,000 employees including their subsidiaries like CinemaNow, Geek Squad, Magnolia Audio Video, Pacific Sales and Future shop. (NA, 2009 fundinguniverse.com) Best Buy sells consumer electronics and a variety of related merchandise, including software, video games, music, DVDs, Blu-ray discs, mobile phones, digital camera, car stereos and video cameras, in addition to home appliances (washing machines, dryers, and refrigerators), in a non-commissioned sales environment. Best Buy meets the needs of their customers by offering extended weekend hours at their stores. Best Buy provides a fun shopping environment in their stores and their employees are very friendly and knowledgeable about the products they sell. Selected Best Buy store locations may have different store hours based on local mall regulations or city ordinances. In addition to shopping local Best Buy stores, customers can visit Best Buy's web page at www.BestBuy.com for 24-hour online shopping of technology and entertainment products and services. (2013, bestbuy.com) The reason I choose Best buy for my topic is because I been a satisfied customer for years. I experienced very good customer service and the employees meet my expectations every time with their knowledge and expertise. Best buy’s representatives are responsible for keeping the customer and the organization in good terms. They are responsible in answering questions related to company’s products

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