A Change in the staffing and a rota in place would ensure managers have a full overview of what is happening and when. Threats A lot of food is wasted in this store and therefore a loss of profit. This could be focussed on in training and also by passing the Managers bonus on to the staff to get buy in from them. This would improve in a lot of issues and build on the relationship between staff and manager. The
Mrs. Kudler recognizes the importance of word of mouth promotion, which re-enforces the idea of in store gatherings and cooking classes. Over time, the organization will increase profitability if these events are positive and properly promoted. This is best done when attempting to increase the customer’s value chain. Catering and the Local Growers Both the catering service and direct buying from local growers will potentially increase profit for Kudler Fine Foods. Making good use of real estate (using the in store kitchen for catering cooking) and improving efficiency/lowering cost (agile inventory system) gives the organization a competitive advantage in the gourmet food industry.
To start, I would like to be a hostess. Meeting and greeting, helping to organize the seating and reservations of the guests as they come in, ensuring they are comfortable and knowing I had some part in it, is a job that would make me happy. I would also like to be a manager after I have learned the basics and trained thoroughly, of course. Overseeing the daily activities of the restaurant and success of the business is a position that I would like to have one day. Working in this segment of the industry, I am sure to feel a sense of accomplishment after each day knowing that individuals left happy and satisfied and I played a big part in
Date: October 17, 2009 To: Charlotte Alexander/ Founder and Owner of DigiFast From: Jessica Proctor/ Project Manager JP Subject: The Advantages of Bringing a new Café in the building. This Memo presents the qualities of a new café in our building. Based on the current standing of our break room, I propose that we bring a new and enticing form of how employees enjoy their lunch, envision to yourself a place called DigiFast Café. The greatest advantage to DigiFast is that overall employee productivity would increase indefinitely. One reason is the fact that employees can enjoy their lunch, while finishing those last minute details on a major project, right here in the café.
Also, everything is cooked the way the customer chooses. When finally served to the customer, if it is not cooked right or is not correct, they will offer to correct the problem. The amount of food given with your meal is a good amount. Employees of Ruby Tuesdays must love what they do because they have passion with every move. As when you walk through the door, to when you leave they are steady smiling and greeting you.
An automated ordering system will help with this issue, as well. Having qualified people in positions such as the baker, wine steward and butcher, are essential to the core values of Kudler Fine Foods. Having to pay them, does make the payroll higher, but it is a cost, that this business will have to pay. Having these people is one reason customers shop there, for the advice, and interaction these people provide. Qualified in store experts, is something that sets this business apart from other stores.
Kudler Fine Foods has a competitive advantage because customers already use their facilities for parties. These customers could have one responsibility or thing to coordinate removed from their list by hiring Kudler Fine Foods to cater their event. Most customers would find that very valuable as well as
With the trends of healthy eating becoming more prominent in the marketplace, Chipotle has an advantage with their ability to provide the consumer with fresher products than their competition. Another strength of Chipotle is that they have a tendency to promote personnel from within the company. This allows the company to maintain their high standards by retaining employees who are knowledgeable about the product and expectations of the company and their customers. Ells stated that “we can teach people how to run a Chipotle…but you can’t teach someone how to be polite and hospitable and high-energy and smart and ambitious and curious and happy and respectful and honest and presentable and conscientious and motivated and infectiously enthusiastic” (Huffingtonpost.com). This prompted Monty Moran, co-CEO, to develop the “restaurateur program” which gives employees the ability to advance quickly through the ranks of the company.
When looking at the bottom line, this practice takes an employee away from working the register or counter as well as increases the costs associated with providing goods for no profit. As a manager, I support Kudler’s practice of offering the samples. I see that it makes the customers happy and our employees get to know members within the community. The event offers more social interaction than a traditional grocery store could offer. Although it may cost most to staff this event, my values and ethics tell me I should concentrate on what is most beneficial to my employees and my customers.