A good verbal communicator is someone who listens well and can think and express ideas clearly. They should be someone who respects other people and makes them feel comfortable. They should have a good memory to make people feel listened to, and be patient and not rush people when engaging in conversation. In health and social care, verbal communication is useful to talk to everyone who can understand the same language as you, and who has the ability to understand it. To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning.
For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them Help to understand the emotional state, knowing if the information has been understood. Look at the facial expression of the person to whom it is addressed, it helps to understand if our communication has been understood effectively. The facial expression instantly communicates the real state of a positive reception of the message. 2.1 Find out an individual’s communication and language needs, wishes and preferences For example a home language defined by cultural variations, beliefs value, age gender or physical disabilities.
Why is this important? * Some of the ways the sender might receive feedback from their messages are often the same as the receiver; facial expressions, body language or verbal acknowledgment. This affects the sender and the message by either having a positive or negative effect, depending on the feedback given by the receiver on the content of the message. This important because it effects the context of the message. * * Which step in the communication process do you consider to be the most important?
These terms also include people who are not totally deaf or totally blind. It is important to remember that not everyone will communicate in the same way and that some of these techniques will require training and practice. It is important to consider these factors when talking to someone with a dual sensory loss; Face the person, Use a well-lit area Avoid places with background noise, Use a firm, clear voice, Use plain straightforward language, Avoid changing subjects suddenly, Speak slightly more slowly than
When health and social care professionals communicate with service users, it is important to know what tone of voice to use. Some people can be easily disturbed by a sharp tone of voice which can cause them to feel intimidated. When communicating with service users whilst in your career, you should use a tone of voice that you feel will encourage service users to listen and accurately respond. Pace of voice: The pace of your
Then it is a vague request for something to be done, and should be in more detail by request on how and when something should be done. Earlier in the text, I had mentioned positive and negative communication. demonstrative positive communication is when positive communication is being utilized. the communication is clear, engaging and communication is perfect between the sender and the receiver. Negative is when there is lack of eye contact, negative facial expression such as frown or yawn, body language of crossing arms and tones voice.
Unit 4222-324 (HSC 3029) Outcome 1, 1. Explain the importance of meeting an individual's communication needs. The importance of meeting somebodies communication needs is because if they cannot communicate effectively then you can understand what they are trying to express. Different people have different communication methods or methods that they prefer to use, so we should support them when using their preferred method of communication. Without communication people cannot express their needs or wants, so therefore it is a basic human right.
With good communication it is less likely to be any mistakes made, if a mistake was made it should be able to be identified and discussed through good communication. 2.2 Promoting effective communication, the factors to consider are the individuals, and there preferred method of communicating. Verbal communication you would need the correct tone, pitch, does the individual need to be spoken to loudly slowly and clearly, or they could prefer quite softly and perhaps on their own. Correct eye contact is a factor to consider when communicating with anyone, staff or individuals. 3.1 People from different backgrounds, for example a some culture’s would find eye contact rude and unacceptable, some people from different backgrounds may use slang words for example, calling people babes, me duck, or may ask if they want the loo, some people may not understand what that means which could cause distress and a misunderstanding.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
As communication can be demonstrated either in verbal or non verbal methods it is paramount that not only do we observe the individuals non verbal behaviour but also to be aware of our own , this ensures we do not send out ineffective communication signals , causing the individual to with draw and placing them in an unsafe situation . 1.3 When communicating with the individual, it is important to observe the individuals reactions as often the verbal communication does not mirror the non verbal communication, this could be shown in the individual’s behaviour, body language, eye contact, touch or gestures. By observing the reactions it enables the professional to get a true sense of how or what the individual feels or needs to promote trust and safety in the caring relationship and it shows the individual you are listening and are valuing their choices , walking