Always be sensitive and understanding, you may have to adjust or adapt what you want to say by ensuring you say it the right way to convey your message, your feelings or ensure opinions are expressed clearly with no misunderstanding without giving offence to the individual. As a practitioner you should provide encouragement to children and parents, reassurance and any necessary information. Some individuals are quite confident to voice their feelings or opinions openly, others may be less able to express their views. If the latter you may need to observe body language, facial expressions and what they don’t say to show you how they are feeling so that you can use this to communicate effectively with them. Another reason it may be hard to verbally communicate is if English is not their first language and you will have to use body language and maybe actions, especially to help the children understand what you are saying, and also speak very clearly in a friendly tone.
We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction. P1 Both of these communication methods can be expressed through skills such as: * Tone and volume of voice * Body language- Posture * Facial expressions * The use of touch * Clarifying * Questioning This involves the way our tone interprets what you say and what influence it has on the receiver. Depending on what we say, we should know 'how' to say it. For example, if you talk very slow and in a low voice, people may consider you to be shy, embarrassed, not confident and unsure.
The person wants something, feels discomfort, and or has feelings or thoughts about something. In deciding to communicate, the person selects the method or code which he or she believes will effectively deliver the message to the other person. The code used to send the message can be either verbal or nonverbal. When the other person receives the coded message, they go through the process of decoding or interpreting it into understanding and meaningful. Effective communication exists between two people when the receiver interprets and understands the sender’s message in the same way the sender intended it.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
To recognise then the service user is getting anxious or distressed as the service user may be non verbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs (2 marks) To make sure that the service users needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. 2. Wishes and preferences (2 marks) It is important to find out about the individuals wishes and preferences so that there is no misunderstanding or mistakes that could be prevented, knowing what type of
There are numerous arguments why screeds should be personalised. Personalising an induction for a client and focussing it on their favoured modality and whether they prefer an authoritarian or permissive technique can help them feel more at ease with their surroundings. By starting off with the clients preferred modality you can create a safe and restful space for them to begin with, but, it is important to make sure you use there all of there senses in their induction to create a more rounded and fulfilling experience. Although an all round screed using all the senses is important, it is not the only facet to consider as we need to build up a rapport with the client. This view is supported by Diamond 1984 cited in Lynn & Rhue (1991) “One of the most salient features of the hypnotic situation is the relationship between the subject and the hypnotist” This shows that building a connection with the client is evidently important and can open up more pathways into the clients
The first skill and most important is communication. “Communication involved sending a message to another person with the conscious intent of it affecting the receiver’s behavior” (McClam & Woodside, 2012, Chapter Chapter 7). If the helper and client cannot communicate effectively, using verbal and non verbal communication the helping process with be unsuccessful. The key to communication and a skill that a helper or Human service professional must possess is listening. It is crucial in building a relationship with the client.
As I said before, the receiver may also give feedback during the conversation by nodding and showing attentiveness to the message being delivered. Then it’s the senders turn to pick up the signs of demonstrative communication in the receivers
1.3: Explain why it it important to observe an individual's reactions when communicating with them: When communicating with another person it is important to make judgment about wether that person has understood what you have communicated to them because they may reply by verbally and confirming but there facial expressions and body language might say differently. Observation
To have an effective communication you have to put all these into prospective before you deliver your message to the recipient. FEEDBACK Your recipient will provide you with a feedback to your message it might be verbal, a reaction or non-verbal. The response of the recipient will let you know if your message has been understood or misinterpreted. If it has been misunderstood you however have the chance to send your message again. CONTEXT The situation in which your message is being delivered is the context.