Bcom 275 W1 All 4 Dq's

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Q1 There are many ways in which receivers of messages can provide feedback. Of course the simplest way a receiver of a message can provide feedback would be to just ask a question. When you ask a question you ensure that you understand the message that you were intended to receive. A receiver can also emit feedback through body language. This can be either intentional or unintentional so as a receiver of a message we need to be careful to ensure we are giving off the correct signals. For example I was in a meeting one time where a lot was being changed at my work. I am in management so I knew the changes were coming. The changes were so big that the upper management was the ones communicating the message to our employees. After that meeting I got in a lot of trouble just because I had my arms folded throughout the whole meeting. I was told that this made me look like I was closed to the idea and the upper management told me that they needed my support. I was actually trying to be supportive in that meeting but I had no clue then that people watched my non verbal signals. The receiver of a message can also communicate feedback via written material. If the message was communicated via email the receiver can ask questions in the email ensuring that the email was understood correctly. Q2 In order to ensure effective communication the sender of a message needs to encourage feedback from the receivers of the message. With this feedback the sender of the message should adjust his or her presentation to meet the needs of the audience. Depending on how the message is delivered feedback from the receivers can vary. If it is a verbal conversation you should both look for body language and encourage the receiver of the message to ask questions. If the sender of a message notices a gazed or frightened look on his audience then he needs to restate his
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